Steve Jobs is a douche

2010-09-21 14:26:14

#1

Macbeth: Banned; +2,444|5978

Steve Jobs is known for replying to random emails sent to his personal Apple email address. Well, a college journalism student from Long Island emailed him about a problem she had with Apple's PR department. Jobs' response? "Leave us alone."

Long Island University senior Chelsea Kate Isaacs, 22, emailed Jobs Thursday with a complaint: Her journalism professor had assigned her a story on a new initiative at her college to buy iPads for all incoming students. She wanted to get a quote from Apple about the use of iPads in academic settings. But when she repeatedly called Apple's PR department, leaving six voice messages, they never got back to her.

Isaacs wasn't expecting a response. While Jobs has a history of replying to members of the public who email sjobs@apple.com (there's even a website which collects his replies), it's safe to say most are lost in his overflowing inbox. "My friend just jokingly suggested I email Steve Jobs," Isaacs told us over the phone. "I wrote him a long email not expecting that he would get back to me."

The lengthy email she sent yesterday was more of a symbolic vent: Isaacs explained her situation, expressing frustration that Apple, which markets itself heavily to college students, refused to help her in completing her assignment. She wrote:

girl wrote:
Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company's helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance."

Jobs wrote:
Our goals do not include helping you get a good grade. Sorry

girl wrote:
I never said that your goal should be to "help me get a good grade." Rather, I politely asked why your media relations team does not respond to emails, which consequently, decreases my chances of getting a good grade. But, forget about my individual situation; what about common courtesy, in general —- if you get a message from a client or customer, as an employee, isn't it your job to return the call? That's what I always thought. But I guess that's not one of your goals.

Jobs wrote:
Nope. We have over 300 million users and we can't respond to their requests unless they involve a problem of some kind. Sorry.

Girl wrote:
You're absolutely right, and I do meet your criteria for being a customer who deserves a response:

1. I AM one of your 300 million users.
2. I DO have a problem; I need answers that only Apple Media Relations can answer.

Now, can they kindly respond to my request (my polite and friendly voice can be heard in the first 5 or 10 messages in their inbox). Please, I am on deadline.

Jobs wrote:
Please leave us alone.

http://gawker.com/5641211/steve-jobs-in … ue&s=i

He was probably in a bad mood. It would have been easier and quicker to just send a some crappy sorry with a half assed statement about how the ipad is for students.

2010-09-21 14:39:48

#2

jsnipy: ...; +3,277|6914|...

his aids zaps his strength, making hard to reply

edit: probably thinks its a troll

2010-09-21 14:46:43

#3

mtb0minime: minimember; +2,418|7047

I saw one where someone asked about why Macs don't like FLAC files and it came down to them not liking to support open-source freely-available stuff, and claimed that their own lossless encoder was better anyway.

2010-09-21 15:48:41

#4

loubot: O' HAL naw!; +470|6970|Columbus, OH

Email him why I can't watch porn on my I-Pad, need Flash Player 10 plug-in ASAP.

2010-09-21 16:08:51

#5

RTHKI: mmmf mmmf mmmf; +1,745|7129|Cinncinatti

why would the girl expect anyone to care about her grade. why didnt she email pr if calling didnt work? so many questions

2010-09-21 16:21:26

#6

Kmar: Truth is my Bitch; +5,695|6993|132 and Bush

At least he was polite, but it’s obviously not customers for whom Steve Jobs has little regard — it’s journalists.

I hope this journalism student doesn't take it personally, or feel special. This is the way Apple treats the media, as a soon-to-be journalist you'd better get used to it. Jobs is the worlds most notorious media ninja. Sit down.. school is still in. Almost everyone involved in tech journalism has had to deal with Apple has experienced the Apple PR black hole. That includes aspiring self-righteous wan-na-be journalist students.

.. check that. It would seem this is a hoax.

My question: Is your Steve Jobs email part of a project to see if you can trick the media?

This smells like http://techcrunch.com/2010/08/11/elyse-porterfield/

o yea, and also..

And besides, if this is real, Jobs is totally in the right.

Jobs is known for being brief, blunt, and to the point. Fkin hardn up. .. sheesh

Xbone Stormsurgezz

2010-09-21 16:32:52

#7

unnamednewbie13: Moderator; +2,068|7164|PNW

Not a Mac guy, but I applaud Jobs for this one. She was being passive-aggressively sarcastic.

Besides which, public figures have to turn down attempts at regular correspondence all the time.

2010-09-21 16:34:43

#8

KEN-JENNINGS: I am all that is MOD!; +2,990|7024|949

Is LIU a public uni or private? What a waste of money (or really good incentive to recruit students) giving every incoming student an iPad.

2010-09-21 16:36:45

#9

Kmar: Truth is my Bitch; +5,695|6993|132 and Bush

No way it's Public.

Xbone Stormsurgezz

2010-09-21 17:44:41

#10

Poseidon: Fudgepack DeQueef; +3,253|6930|Long Island, New York

KEN-JENNINGS wrote:
Is LIU a public uni or private? What a waste of money (or really good incentive to recruit students) giving every incoming student an iPad.

Private with several campuses.

2010-09-21 17:47:19

#11

Dilbert_X: The X stands for; +1,820|6498|eXtreme to the maX

Do you people have any idea how many emails companies get along the lines of
"I have an assignment due for friday, please write it for me, its wednesday today so tomorrow would be great"
?

Fuck Israel

2010-09-21 17:59:27

#12

jsnipy: ...; +3,277|6914|...

Dilbert_X wrote:
Do you people have any idea how many emails companies get along the lines of
"I have an assignment due for friday, please write it for me, its wednesday today so tomorrow would be great"
?

over 9000

2010-09-21 18:28:23

#13

Dilbert_X: The X stands for; +1,820|6498|eXtreme to the maX

The other one is
"I am from India, please send me all your company information so I can start a company just like yours"

Fuck Israel

2010-09-21 19:01:04

#14

unnamednewbie13: Moderator; +2,068|7164|PNW

Also:

>>> Sincerely,
>>>
>>> Chelsea Kate Isaacs
>>> Senior
>>> CW Post - Long Island University
>>>
>>> Sent via BlackBerry from T-Mobile

LOL!

T-Mobile. She has bigger problems than Apple.

2010-09-21 21:01:34

#15

11 Bravo: Banned; +965|5629|Cleveland, Ohio

stupid bitch

2010-09-21 21:05:38

#16

eleven bravo: Member; +1,399|5651|foggy bottom

jsnipy wrote:
Dilbert_X wrote:
Do you people have any idea how many emails companies get along the lines of
"I have an assignment due for friday, please write it for me, its wednesday today so tomorrow would be great"
?
over 9000

9574

Tu Stultus Es

2010-09-21 21:08:35

#17

Ty: Mass Media Casualty; +2,398|7167|Noizyland

Obviously Apple's Media relations department is pretty shit and needs a boot up the backside. Generally their job is to take queries like this so it doesn't get any higher up, to the CEO for example. This is a clear sign that they're not doing their job. Steve should probably take a minute to kick their arses a bit instead of acting like a prick.

[Blinking eyes thing]
Steam: http://steamcommunity.com/id/tzyon

2010-09-21 21:18:31

#18

11 Bravo: Banned; +965|5629|Cleveland, Ohio

i dont think its the media peoples fault. steve wanted his email public so...thats it

2010-09-21 21:25:32

#19

tazz.: oz.; +1,339|6566|Sydney | ♥

lol. People expecting personal responses from major corporations is quite funny.

^{everything i write is a ramble and should not be taken seriously.... _{seriously. ♥}}

2010-09-21 21:37:44

#20

unnamednewbie13: Moderator; +2,068|7164|PNW

Ty wrote:
Obviously Apple's Media relations department is pretty shit and needs a boot up the backside. Generally their job is to take queries like this so it doesn't get any higher up, to the CEO for example. This is a clear sign that they're not doing their job. Steve should probably take a minute to kick their arses a bit instead of acting like a prick.

At the same time, she sent a snide e-mail to Steve Jobs demanding more than what Apple sells. I'm glad he stuck a gentle foot up her entitlement generation ass.

e: Also, what usmarine said.

2010-09-21 21:59:06