Smackin_U
VAGITARIAN
+35|7092|Somewhere in the shadows
Alright...for some reason I can't burn CDs/DVDs anymore.  I've been using Sonic Record Now and up until recently, it's worked without issue.  Lately when I try to run it, it just hangs.  So as a work around I just tried to use the Windows CD writing feature, thinking the Sonic app somehow got hosed. 

I put a disk in the drive and it wont let me add files or folders.  (returns an error..."Unable to create the folder.  File system error (16389)" 

Preliminary searches indicated it was possibly a virus, so I ran my virus scan (eTrust) and sure enough it found 4 Trojans (not sure why it didn't catch them before...gawd I hate eTrust, but it's a company laptop and that's what we're using).  It was able to clean 3 of them, but I had to manually remove the last one.

Burner still wont work.  I really don't want to reformat and re-install, but I will if it comes down to it.  I tried System Restore, but it fails when I try to restore to a date prior to the create date on the last virus file I removed.

Any ideas would be much appreciated.

Thanks in advance.
Smackin_U
VAGITARIAN
+35|7092|Somewhere in the shadows
More info...

I started Sonic again, and after about 10 minutes it finally came up.  Checked "My Computer" because previously the burner was only showing as a CD drive.  For a few seconds after the Sonic app had started working again, the drive was showing correctly as DVD/CD RW, then reverted back to CD Drive.  It's like Windows doesn't recognize it as a writable drive.
Smackin_U
VAGITARIAN
+35|7092|Somewhere in the shadows
Nothin' huh? 

That's Ok, I got nothin' either...
silo1180
The Farewell Tour
+79|6870|San Antonio, TX
Will a CD and/or DVD play in the drive?
mattrsch
Yeah, that thing I said
+18|7082|Ames, IA
Try updating the driver

Right click my computer>properties>Hardware>Device Manager>CD/DVD ROM Drives>Right click your drive>Update Driver
Smackin_U
VAGITARIAN
+35|7092|Somewhere in the shadows

silo1180 wrote:

Will a CD and/or DVD play in the drive?
Yes...both play without issue.  It's just burning that wont work.

mattrsch wrote:

Try updating the driver

Right click my computer>properties>Hardware>Device Manager>CD/DVD ROM Drives>Right click your drive>Update Driver
Already tried that...no luck.
Stealth42o
She looked 18 to me officer
+175|7120
She is toasted, these things go pretty easy.

If you can try you drive on another comp, do it.  You will get your answer real fast.  However, I do believe she is fried.  It will still play DVD/CD's, just the burner is toast.

Rambling here, anyhow, try it on anohter comp, your going to have to take it out anyhow.

Best of luck
Chris
unnamednewbie13
Moderator
+2,073|7220|PNW

Luckily, new DVD burners only cost USD$30. Check newegg.com.
[TUF]Whiskey_Oktober
mmmm...Toasty!
+91|7170|Oregon
make sure your media is compatable...idk why, but my old HP had a dvd burner on it that would only burn DVD+R, the -R wouldnt work...
Smackin_U
VAGITARIAN
+35|7092|Somewhere in the shadows

[TUF]Whiskey_Oktober wrote:

make sure your media is compatable...idk why, but my old HP had a dvd burner on it that would only burn DVD+R, the -R wouldnt work...
The burner is DVD +/- R...and funny thing is, it's working again...go figure.
Kmar
Truth is my Bitch
+5,695|7049|132 and Bush

Check in your device manager.
Xbone Stormsurgezz

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