Hi all the following is email's between me & EA.................
I'm receiving medals on line but my points have not advanced in six months??? So what I'm trying to say is where my hard earned Points are?????
Could any body please offer me some relief?
(EA) Dear Sir / Madam,
Reasons for your points not logging into the master network may be due to a Firewall / Router issue.
Please make sure that you have closed down all Firewall software or Configure it correctly to allow Battlefield 2 to connect.
Kind Regards,
Electronic Arts Support Team
If my PC did not connect to EA I wouldn't be playing on line daily. BF 2142 accumulates points just fine & I know BF2 has had its fair share of the "missing points scenario" Any way I tried what you suggested ( turn off fire wall ) no points update?? medals are received but points stay the same??? could you please investigate this more.
Joe
(EA) Hi Joe, Are you able to try creating a second account for Battlefield 2? We would like to test if it is just the one account or if it is all accounts from your computer that are not recording stats.
Regards, EA Customer Support
I did as you suggested, created a new account... I played a short game, checked the stats the next day & points had been received in my BF HQ. I am hopeful this will aid you in solving this set back.
So far haven't heard any more response. can any body assist ?? Cheers Joe
P.S. Am I missing something?
I'm receiving medals on line but my points have not advanced in six months??? So what I'm trying to say is where my hard earned Points are?????
Could any body please offer me some relief?
(EA) Dear Sir / Madam,
Reasons for your points not logging into the master network may be due to a Firewall / Router issue.
Please make sure that you have closed down all Firewall software or Configure it correctly to allow Battlefield 2 to connect.
Kind Regards,
Electronic Arts Support Team
If my PC did not connect to EA I wouldn't be playing on line daily. BF 2142 accumulates points just fine & I know BF2 has had its fair share of the "missing points scenario" Any way I tried what you suggested ( turn off fire wall ) no points update?? medals are received but points stay the same??? could you please investigate this more.
Joe
(EA) Hi Joe, Are you able to try creating a second account for Battlefield 2? We would like to test if it is just the one account or if it is all accounts from your computer that are not recording stats.
Regards, EA Customer Support
I did as you suggested, created a new account... I played a short game, checked the stats the next day & points had been received in my BF HQ. I am hopeful this will aid you in solving this set back.
So far haven't heard any more response. can any body assist ?? Cheers Joe
P.S. Am I missing something?