NeXuS
Shock it till ya know it
+375|6819|Atlanta, Georgia
My friend got a new computer and he needs help on how to get the internet started on it. I fail with google and he needs your help. So what does he have to do? Karma to teh winner!
Ryan
Member
+1,230|7321|Alberta, Canada

Plug in his modem, get an internet plan, and start using it.
Obiwan
Go Cards !!
+196|7172|The Ville
you have to install drivers if I remember right. I've always had a friend do it so I'm not to sure.
NeXuS
Shock it till ya know it
+375|6819|Atlanta, Georgia
He has bellsouth internet and it usually comes with a disk. But he cant find the disk. I didnt have to use the disk for mine and i dont remember how i did it. The problem is when he just plugs the ethernet cable in it does nothing, it cant find an internet connection.
Morpheus
This shit still going?
+508|6477|The Mitten
well, assuming it's a new pc, it has all the drivers, and it reads the modem fine, so is the modem pluged into to phone jack?
EE (hats
Marlboroman82
Personal philosophy: Clothing optional.
+1,022|7101|Camp XRay

The modem has a unique id - ie physical address - that it holds from one connection. He probably needs to reset the modem. This would involve power down the modem and disconnecting it from everything. If that fails I would kick the living shit out of the pc,
https://i98.photobucket.com/albums/l250/marlboroman82/Untitled-8.png
sinnik
Member
+16|6476|@defamations pad taking notes.
you'll need to find out what modem / modemrouter combo he's using and download the drivers for it. that should do the trick. I f you want pm me his  info and i'll do a bit of research too
elbekko
Your lord and master
+36|6879|Leuven, Belgium
Give some more information...

Dial-up? -> Plug it in
DSL? Cable? -> Internal, USB or Ethernet?
NeXuS
Shock it till ya know it
+375|6819|Atlanta, Georgia
https://www.bizsyscon.com/pics/WESTELL_C90-610030.jpg

Thats what he has
geNius
..!.,
+144|6920|SoCal
Call the provider.
https://srejects.com/genius/srejects.png
Morpheus
This shit still going?
+508|6477|The Mitten
there's no dsl filter on the line to the modem, right?

just checking...

if that's not it, call bellsouth...
EE (hats
stef10
Member
+173|6960|Denmark
hmm, when a internet connection sees a new comp there should be a pop up requiring for some passwords.
weerdfoo1
Banned
+26|6642|California
the modem should have a local IP, on mine it's 192.168.0.1 (they usually say it on the bottom the default IP), but my modem is not a westell however, it should still work if you go to that IP address with a web browser.  There should be a place somewhere in there to type in a e-mail or username and a password, or something similar to that.  If once you type in the correct name and password, it should all work, and if not, i'm at somewhat of a loss for what to do next =/
sinnik
Member
+16|6476|@defamations pad taking notes.
This might have some usefull info for you

http://www.dslreports.com/faq/6323

Also mebbe this?

http://www.bellsouth.com/residential/re … tml#stepb8

Last edited by sinnik (2007-12-26 13:30:46)

NeXuS
Shock it till ya know it
+375|6819|Atlanta, Georgia
We reinstalled him computer entirely. IE reformated. When we stick the cd in the fucking program cant recognize the ethernet cable and it says to use a usb cable. Wtf?
VicktorVauhn
Member
+319|6870|Southern California
Find out what brand the network adapter is, go on good computer and download the most recent drivers. (or if you have the disk from the mother board it should have them on it)

Install network adapter drivers and you should be fine?
[TUF]Whiskey_Oktober
mmmm...Toasty!
+91|7200|Oregon
did you build it from scratch? be sure to install the motherboard drivers, including the network drivers.

make sure modem is plugged in correctly to everything and power up. are there 2 lights, usually orange and yellow, one steady, one blinking next to the ethernet jack on the back of the computer? if so, good. the network drivers are working. if one light is on steady, theyre working, its a problem with your modem. call bell south.

the modem should be able to function without installing any of its software.
Bell
Frosties > Cornflakes
+362|7027|UK

Marlboroman82 wrote:

If that fails I would kick the living shit out of the pc,
This guy is clearly the winner! +1 lmao

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