New message on EA Support website !

2007-07-18 11:24:32

#1

fabiator14: Member; +7|6415|Normandy - France

Stats are repaired :

http://support.ea.com/cgi-bin/ea.cfg/ph … aqid=14853

"Thank you for your patience regarding the outage we have been experiencing.

We have resolved the issue with stats not updating. The stat servers should now be updating properly. Please allow 24 to 48 hours for backlogged servers to update. If after this time you still have an issue with your stats not updating properly please send us the following information via the Contact Us tab.

*
Account Name
*
Soldier Name
*
Server last played on
*
Time period you were on the server

If there are any comments you would like to post on our forums, please follow the link below:

Battlefield Forums:
http://forums.ea.com/mboards/forum.jspa?forumID=140

If you wish to receive a notification of any changes or updates on this issue please click the Notify me.. button at the bottom of this page.

2007-07-18 11:27:40

#2

_1_MAN-ARMY.17: Member; +27|6484|Turkey

we will see in next 2 days im missing about 4k

2007-07-18 11:28:26

#3

fabiator14: Member; +7|6415|Normandy - France

I made some games 1 hour ago : no points for the moment

2007-07-18 11:29:31

#4

KylieTastic: Games, Girls, Guinness; +85|6716|Cambridge, UK

They really should put dates on answers..... that's quiet old.

2007-07-18 11:49:09

#5

Babb Master Flash: Justice for the 96!; +540|6645|Oslo, Norway

Anyone know if this goes for SF too?

2007-07-18 12:25:12

#6

Samtheman53.000001: Banned; +30|6392|My mummys tummy

KylieTastic wrote:
They really should put dates on answers..... that's quiet old.

2007-07-18 12:37:05

#7

JetSniper: R.I.P [EPIC]Pfcguinn; +113|6600

yea this message has been posted on there site for like 2 weeks i think.

2007-07-18 13:26:56

#8

DeathBecomesYu: Member; +171|6443

Here is the latest from EA Forums....POSTED TODAY

-------------------------------------------------------------
I just wanted to clarify (I've updated my main post accordingly) that the SF issues appear to be unrelated to the previous stats outage and issues. It *is* being worked on right now and I hope to have more news for you soon.

~Violet
-------------------------------------------------------------

I know it's been awhile since you've had an update and the threads are a bit messy so it may be hard to find relevant information. So I'm making yet another update thread and unsticking a lot of the old ones to help focus on the remaining issues. As always, my updates will be added to this main post.
-------------------------------------------------------------

Special Forces Awards and Stats

This is probably one of the most prevalent of the stats issues although it doesn't appear to be related to the previous outage (this is a different issue). For the most part, your reports indicate that Awards (ribbons, medals, etc.) are not going through. Some say that points are awarded normally and some say they don't but you seem to agree that awards aren't working. I compiled a few of your user names from the other threads and this *is being worked on*.

If you'd like to recieve email updates you can also subscribe to the answer, linked below, using the notify me button.

http: //support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php? &p_faqid=14958
------------------------

Outage Stats Not Awarded

When the backlogged stats were reprocessed, a number of you said that you were still missing points. This is being investigated and I'll let you know when we have more information. In the meantime, please try to be specific about what you think you're missing.
------------------------

Stats Still Unreliable

Some of you have reported that certain servers or soldiers are still not getting stats reliably if at all. This seems to be the lowest-traffic of the issues but we're still checking everything out to ensure that stats are processing as intended. Please include as much information as possible to help us check this out.
------------------------

What should you do?

If you are having one of these issues or anything else related to stats issues, please reply and specify what the issue is and give as much detail as you can (including your soldier name/ID). I'll report everything I can, but if your post is clear that helps me a lot.
------------------------

I'll update this as soon as I have more. I do apologize whole-heartedly for how long this has been going on and I'm working to get you updates as quickly as possible.

~Violet

Added SF issue answer link [7.18.2007 12:58 Pacific].
Updated status of SF issue [7.18.2007 8:23 Pacific].

2007-07-18 13:29:19

#9

agent146: Member; +127|6650|Jesus Land aka Canada

well nothing yet for me

2007-07-18 13:37:48

#10

fabiator14: Member; +7|6415|Normandy - France

ChevyLee86 wrote:
yea this message has been posted on there site for like 2 weeks i think.

no.

EA does not update the date on this page but messages are changing very often. This has been posted today

2007-07-18 13:42:25

#11

Rs_Dragongod: Member; +2|6531

Everything was working fine lately in vanilla until last night

2007-07-18 13:48:11

#12

XeromeXWarrior: XeromeX = Zero-Sex?; +8|6402

Pretty sure when they fixed all teh shizzle....New problems will come.........Just wait....

2007-07-18 16:17:59

#13

lostfx: Member; +16|6839|Georgia

XeromeXWarrior wrote:
Pretty sure when they fixed all teh shizzle....New problems will come.........Just wait....

look out!
theyre already here!

2007-07-18 23:59:45

#14

Nikola Bathory: Karkand T-90 0wnage; +163|7050|Bulgaria

great news, EU army time is again updating for me!!!!!!!

>>>BF3 Central<<<

2007-07-19 03:34:50

#15

fabiator14: Member; +7|6415|Normandy - France

yes ! stats are back but take time to update.

2007-07-19 04:13:23

#16

UK|Hooligan: Seriously, fuck off.; +103|6951|"The Empire"

Zip line on SF updated for me last night which it has not done for ages!!!

2007-07-19 04:22:57

#17

TheGiantSE: Member; +14|6735|Sweden

mazerali62 wrote:
Zip line on SF updated for me last night which it has not done for ages!!!

Great maybe it's possible to get more than the 2 usage of Zipline that are registered even tho I have recived the bronze badge e few times

For me all bf2 stats have been working perfect for a week or so. It is just SF where badges, ribbons, armytime, gas or zip does not register...
I hope EA will uptate the miss match in armytime.

2007-07-19 04:33:58

#18

Babb Master Flash: Justice for the 96!; +540|6645|Oslo, Norway

Nikola Bathory wrote:
great news, EU army time is again updating for me!!!!!!!

SF too???

2007-07-19 04:34:59

#19

Babb Master Flash: Justice for the 96!; +540|6645|Oslo, Norway

mazerali62 wrote:
Zip line on SF updated for me last night which it has not done for ages!!!

Cool! I'm gonna get that bastard badge by tomorrow. My 4th time actually...

2007-07-19 04:37:32

#20

Babb Master Flash: Justice for the 96!; +540|6645|Oslo, Norway

TheGiantSE wrote:
For me all bf2 stats have been working perfect for a week or so. It is just SF where badges, ribbons, armytime, gas or zip does not register...
I hope EA will uptate the miss match in armytime.

So do I. I have over 14 hours who's gone fishing and I really want them back so I can get my Spetsnaz and Insurgeant medals.

2007-07-19 04:51:32

#21

Nikola Bathory: Karkand T-90 0wnage; +163|7050|Bulgaria

Babb Master Flash wrote:
Nikola Bathory wrote:
great news, EU army time is again updating for me!!!!!!!
SF too???

I don't know, I haven't played SF lately. But I will. I need the Expert AT combat badge!!! 44 kills IAR!!!

>>>BF3 Central<<<

2007-07-19 05:51:26

#22

Babb Master Flash: Justice for the 96!; +540|6645|Oslo, Norway

Nikola Bathory wrote:
Babb Master Flash wrote:
Nikola Bathory wrote:
great news, EU army time is again updating for me!!!!!!!
SF too???
I don't know, I haven't played SF lately. But I will. I need the Expert AT combat badge!!! 44 kills IAR!!!

If the stats are fixed at SF, you wanna send me a PM?

2007-07-19 05:56:20

#23

Nikola Bathory: Karkand T-90 0wnage; +163|7050|Bulgaria

OK I will play SF tonight.

>>>BF3 Central<<<

2007-07-19 09:29:41

#24

TodErnst: It's not a bug, it's a feature; +38|6892|Muenster, Germany

No PM please post it here, if SF-stats work

2007-07-19 10:04:38

#25

Titch2349: iz me!; +358|6616|uk

wow...

Todays Stats (for me)

4206 Points
12 Hours 30 Minutes Played

BF2S Forums New message on EA Support website !

KylieTastic wrote:

ChevyLee86 wrote:

XeromeXWarrior wrote:

mazerali62 wrote:

Nikola Bathory wrote:

mazerali62 wrote:

TheGiantSE wrote:

Babb Master Flash wrote:

Nikola Bathory wrote:

Nikola Bathory wrote:

Babb Master Flash wrote:

Nikola Bathory wrote:

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