BF2S Forums Alienware fucking suck. Wanna help me write an Email? >:D

DrunkenPirate wrote:

gg

mint-sauce-41 wrote:

FFLink13 wrote:

Ok. Alienware fucking suck. You can get my reaction from what happened in IRC:

Anyway, here's my Email so far:
_________________________________________________________________

To: feedback@alienware.com
Subject: You are a joke.

Read the subject title.

This Email is just me venting my huge amount of annoyance that I have with you, you stupid bunch of asshats.

You suck cock.

I finally got my laptop back off of you today, you know, the one I sent over 2 months and payed £7000 for and turned to shite after a few months. So I was happy. I open it up, realise the box I sent it back in wasn't here (which was kind of important, it was my sisters box for her Mac laptop) which annoyed me a bit, but I was still happy, as I was finally about to use my laptop again.

I turn it on, notice it's weird that it's exactly how it was when I last turned it off those months ago, out of battery etc. so I went for the charger cable. Now this is where you take the gold for stupidity, fuck.

You sent me the same, obviously broken cable back to me. The last time I used it, it started sparking at my feet near a whole load of other electrical stuff. Nice work in building that thing, bitch-nips.

How could any of your "technicians" be fucking backwards enough to send back the same cable to me? You could say that they didn't see the cable, didn't realise it was broken. But it was wrapped up, and the second part of the cable, that was joined to the box bit, was replaced. So whoever disconnected it and replaced it must have been a fucking retard, to put it plainly. My dog could do a better job, and he died 3 months ago.

So now I'm pissed off at you immensely. I had a LAN party to go to on thursday. Guess I can't go now because of you lot. Fan-fucking-tabulous.

Expect death and destruction at your factory.
_________________________________________________________________



Try to make it so I won't get a police call anytime soon. Go crazy.

Cheers

Done.

geNius wrote:

jord wrote:

Nah that's all wrong.

They don't care about your LAN party. Say you needed it to show a sample of your work to land a crucial contract towards furthering your career as a Graphic and Website designer. You now cannot attend and thus will lose your customer and not land this years promotion, making it yet another scrimp and save Christmas.

True.  They don't care about a ridiculous LAN party.  Use school or work.  "Pissed off" is a phrase that makes you sound like you're 14.  Throwing insults at them will ensure your ticket on the failboat.  Be rational.

Read the subject title.

This Email is just me venting my huge amount of annoyance that I have with you.

I finally got my laptop back off of you today, you know, the one I sent over 2 months and payed £700 for and turned to a worthless excuse for a laptop after a few months. So I was happy. I open it up, realise the box I sent it back in wasn't here (which was kind of important, it was my sisters box for her Mac laptop) which annoyed me a bit, but I was still happy, as I was finally about to use my laptop again.

I turn it on, notice it's weird that it's exactly how it was when I last turned it off those months ago, out of battery etc. so I went for the charger cable. Now this is where you take the gold for stupidity.

You sent me the same, obviously broken cable back to me. The last time I used it, it started sparking at my feet near a whole load of other electrical stuff. Nice work in building that thing.

How could any of your "technicians" be stupid enough to send back the same cable to me? You could say that they didn't see the cable, didn't realise it was broke. But it was wrapped up, and the second part of the cable, that was joined to the box bit, was replaced. So whoever disconnected it and replaced it must have been one very special person. He really deserves that job he has.

So now my anger towards you just increases and increases as time goes by. I had a school presentation I intended to use it for for thursday, was quite important and I was relying on this laptop for that, but I guess that won't be done now.

Thanks a lot.

Also, I will, from this point forward, never recommend anyone to you. I am a member of a few gaming forums, and I will spread the word (even though it's already known) of how bad your products and technical team are to everyone I can. You have to be the worst company I've ever dealt with (On the technical side of things).

Seriously, I'd really think about changing a few things about how you go about things, because it's completely appauling at the moment.

I expect to hear from your automated reply soon.

mint-sauce-41 wrote:

FFLink13 wrote:

This Email is just me venting my huge amount of annoyance that I have with you.

I finally got my laptop back off of you today, you know, the one I sent over 2 months and payed £700 for and turned to a worthless excuse for a laptop after a few months. So I was happy. I open it up, realise the box I sent it back in wasn't here (which was kind of important, it was my sisters box for her Mac laptop) which annoyed me a bit, but I was still happy, as I was finally about to use my laptop again.

I turn it on, notice it's weird that it's exactly how it was when I last turned it off those months ago, out of battery etc. so I went for the charger cable. Now this is where you take the gold for stupidity.

You sent me the same, obviously broken cable back to me. The last time I used it, it started sparking at my feet near a whole load of other electrical stuff. Nice work in building that thing.

How could any of your "technicians" be stupid enough to send back the same cable to me? You could say that they didn't see the cable, didn't realise it was broke. But it was wrapped up, and the second part of the cable, that was joined to the box bit, was replaced. So whoever disconnected it and replaced it must have been one very special person. He really deserves that job he has.

So now my anger towards you just increases and increases as time goes by. I had a school presentation I intended to use it for for thursday, was quite important and I was relying on this laptop for that, but I guess that won't be done now.

Thanks a lot.

Also, I will, from this point forward, never recommend anyone to you. I am a member of a few gaming forums, and I will spread the word (even though it's already known) of how bad your products and technical team are to everyone I can. You have to be the worst company I've ever dealt with (On the technical side of things).

Seriously, I'd really think about changing a few things about how you go about things, because it's completely appauling at the moment.

I expect to hear from your automated reply soon.

Fucking owned. Check the spelling of appaling. (?)

djphetal wrote:

geNius wrote:

Subject: Disappointment


I finally got my laptop back from you today, which I sent over 2 months ago for repairs.  I opened it up, realizing that the box I had shipped it in was missing (this was my sister's box from her Mac laptop.)

I went to power the laptop on, only to realize that it was in the very condition I sent it to you in; the battery was dead.  As I reached for my charger, I was in for a real disappointment; you sent the same, obviously broken, cable back to me.  The last time I used it, it was shorting out, sparking at my feet.  I am extremely unhappy with your technicians, since my charger was shipped back to me only partially repaired.

Since I use this laptop for school, its absence has handicapped me.  I would appreciate your efforts toward a timely resolve in this matter.

Thank you

yes. this is right. the email you sent is wrong. all you will get is eyerolls and a spot on a list, or an email back.
with geNius's respectful letter, I guarantee you you'd get a much favorable response.
Maturity FTW.

geNius wrote:

Subject: Disappointment


I finally got my laptop back from you today, which I sent over 2 months ago for repairs.  I opened it up, realizing that the box I had shipped it in was missing (this was my sister's box from her Mac laptop.)

I went to power the laptop on, only to realize that it was in the very condition I sent it to you in; the battery was dead.  As I reached for my charger, I was in for a real disappointment; you sent the same, obviously broken, cable back to me.  The last time I used it, it was shorting out, sparking at my feet.  I am extremely unhappy with your technicians, since my charger was shipped back to me only partially repaired.

Since I use this laptop for school, its absence has handicapped me.  I would appreciate your efforts toward a timely resolve in this matter.

Thank you

d3athwi5h4 wrote:

Not only do they not care about your LAN party, they don't care about you period.  So you don't buy off them again, big deal they don't give a shit if they lose one customer.  You can berate them in an email as much as you want, some secretary will be the one that reads it and she surely won't give a shit about your situation.  Just send it back for them to fix again, include a note of what is wrong and go on with your life.