My ISP=Fail (Can anyone explain my problem?)

2008-06-25 12:02:59

#1

bugz: Fission Mailed; +3,311|6581

Ok...for the last month, my internet's been getting worse and worse. I used to have a 20 ping in BF2 NY servers then about a month ago it went up to 60. Since last night it's surpassed 100.

I just had a chat online with a rep from my ISP and he (at least I think it was a he. I couldn't tell from the name) did shit all. I told him I was having connection issues and his solution was to clear my temporary internet files in IE (I even told him I use FF). Excuse my comments in bold.

Me: I've been playing Battlefield 2 for the last 2 years and in the past 2 months my ping has shot up by about 80-100 miliseconds. Every New York server I connect to I get a 130ms ping when it's supposed to be roughly 20ms

Me: That happened right after Bell claimed to have upgraded my connection to 7mbps from 5mbps

Idiotic rep: I am sorry for that. I have checked your line profile it is perfect from our end. This also may occur due to the play station server. (BF2 is for PC not PlayStation you idiot. He actually tried to blame it on another company...they've got these people trained well)

You: It's a PC game and the people I've been playing with haven't experienced the same problem so I have a feeling it was Bell when they upgraded my service.

Idiotic rep: I would like to inform you that if the games server is used by many of the peoples at the same time will also cause these types of problem. (Thanks for your help genius)

Does anyone know why this would have happened. I've only come to the conclusion that Bell sucks.

Steam: http://steamcommunity.com/id/ebug122

2008-06-25 12:07:15

#2

blademaster: I'm moving to Brazil; +2,075|6915

I know U.S. military has been cutting those Internet cables and blaming them on earthquakes but u guys next to U.S. so eh must be all the snow from Canada its blocking the cables arteries heheehe

check ur router/modem see if u can get a better one also try dling TCP/IP optimizer

Last edited by blademaster (2008-06-25 12:10:09)

2008-06-25 12:11:03

#3

mikkel: Member; +383|6871

If they've been "upgrading" your connection to a lower capacity, expect that they're having serious distribution capacity shortages in your area, and that they're too retarded to live up to being unable to deliver the service you pay for. Contact them again, insist on talking to an actual technician, and if they feed you the same bullshit again, switch providers. Some ISPs just aren't worth dealing with.

Edit: Most important of all, call them.

Last edited by mikkel (2008-06-25 12:11:59)

2008-06-25 12:15:57

#4

bf2gammer: Member; +14|6490

they upgraded it from 5 to 7

try dslreports.com and see if you can get some help there

Last edited by bf2gammer (2008-06-25 12:17:19)

2008-06-25 12:19:16

#5

Mutantbear: Semi Constructive Criticism; +1,431|6234|London, England

blademaster wrote:
I know U.S. military has been cutting those Internet cables and blaming them on earthquakes but u guys next to U.S. so eh must be all the snow from Canada its blocking the cables arteries heheehe

check ur router/modem see if u can get a better one also try dling TCP/IP optimizer

How does that TCP/IP optimizer work?

_______________________________________________________________________________________________

2008-06-25 12:23:43

#6

DUnlimited: got any popo lolo intersting?; +1,160|6733|cuntshitlake

Run speedtest.net and give your results here.

Last edited by DeathUnlimited (2008-06-25 12:23:58)

main battle tank karthus medikopter 117 megamegapowershot gg

2008-06-25 12:38:54

#7

bugz: Fission Mailed; +3,311|6581

https://www.speedtest.net/result/288408288.png

@bf2gammer I did that the first time my ping went up and the only reply I got was "Switch ISP's...Bell sucks"

Steam: http://steamcommunity.com/id/ebug122

2008-06-25 12:57:36

#8

aimless: Member; +166|6394|Texas

Run speedtest in the afternoon then again at 3 in the morning. If your connection is back to normal at 3 AM, then its traffic and nothing you can really do about it.

2008-06-25 12:58:37

#9

bugz: Fission Mailed; +3,311|6581

aimless wrote:
Run speedtest in the afternoon then again at 3 in the morning. If your connection is back to normal at 3 AM, then its traffic and nothing you can really do about it.

That one's actually faster that the one I ran at 3 in the morning surprisingly.

Steam: http://steamcommunity.com/id/ebug122

2008-06-25 13:14:18

#10

h4hagen: Whats my age again?; +91|6622|Troy, New York

Get Road Runner (if yah live in NY, which it seems somewhat obvious you do, lol) Works well for me:

https://www.speedtest.net/result/288421988.png

As far as why, no idea.

2008-06-25 13:15:47

#11

(T)eflon(S)hadow: R.I.P. Neda; +456|7099|Grapevine, TX

try a tracert and a ping test to an IP you know, compare them at different times and report the differences to your ISP...

Pro Tip: Ask for a Supervisor at the beginning of the call or chat.

2008-06-25 13:27:10

#12

bugz: Fission Mailed; +3,311|6581

h4hagen wrote:
Get Road Runner (if yah live in NY, which it seems somewhat obvious you do, lol) Works well for me:
http://www.speedtest.net/result/288421988.png
As far as why, no idea.

<-----------look at my location.

Last edited by ebug9 (2008-06-25 13:31:54)

Steam: http://steamcommunity.com/id/ebug122

2008-06-25 13:33:50

#13

**LiLp-DeFiNeD: Banned; +54|6424|Vancouver, BC, Canada

Dude, get shaw, every other provider is crap.

Bell gives you this shit,
Telus blocks torrents to 5kb/s(even with teh heaviest encryption...somehow) and they block port 80, my site was down for a month(It's finally back up tho cuz I put it on a Free host, but STILL)

Shaw, APPARENTLY shapes traffic, but I've gotten the same speed in my Torrents(Downloading every release of Ubuntu, tards) that I get from downloading the BF2 patch(from EA's uber-high speed server) and they let me run all 6 of my servers(no, srsly, HTTP, MySQL, A custom one I designed, Webcam, TV, FTP.) and no complaints.

2008-06-25 16:27:02

#14

Cheez: Herman is a warmaphrodite; +1,027|6708|King Of The Islands

Are you DSL?

Perhaps in upgrading you to 7mb, they've changed your line's profile to Interpolation, which adds around 30ms. Can't explain the other 70 though

At least I think that's what America uses, we copy Yurop for most of our standards (PAL > NTSC ).

My state was founded by Batman. Your opinion is invalid.

2008-06-26 08:10:22

#15

DUnlimited: got any popo lolo intersting?; +1,160|6733|cuntshitlake

Cheez wrote:
Are you DSL?

Perhaps in upgrading you to 7mb, they've changed your line's profile to Interpolation, which adds around 30ms. Can't explain the other 70 though

At least I think that's what America uses, we copy Yurop for most of our standards (PAL > NTSC ).

Never The Same Color

main battle tank karthus medikopter 117 megamegapowershot gg

2008-06-26 09:41:19

#16

Airwolf: Latter Alcoholic; +287|6989|Scotland

DeathUnlimited wrote:
Cheez wrote:
Are you DSL?

Perhaps in upgrading you to 7mb, they've changed your line's profile to Interpolation, which adds around 30ms. Can't explain the other 70 though

At least I think that's what America uses, we copy Yurop for most of our standards (PAL > NTSC ).
Never The Same Color

I don't get it

2008-06-26 09:48:10

#17

Mitch92uK: aka [DBS]Mitch92uK; +192|6505|United Kingdom

Airwolf wrote:
DeathUnlimited wrote:
Cheez wrote:
Are you DSL?

Perhaps in upgrading you to 7mb, they've changed your line's profile to Interpolation, which adds around 30ms. Can't explain the other 70 though

At least I think that's what America uses, we copy Yurop for most of our standards (PAL > NTSC ).
Never The Same Color
I don't get it

Possibly colour differentiation for PAL/NTSC?

Spoiler (highlight to read):
Haven't got the faintest.

BF2S Forums My ISP=Fail (Can anyone explain my problem?)

blademaster wrote:

aimless wrote:

h4hagen wrote:

Cheez wrote:

DeathUnlimited wrote:

Cheez wrote:

Airwolf wrote:

DeathUnlimited wrote:

Cheez wrote:

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