SEREMAKER
BABYMAKIN EXPERT √
+2,187|7032|Mountains of NC

A holiday weekend flight from Miami to New York never got off the ground after the crew arrived more than an hour late and angry passengers intimidated them so much that they refused to work.

" American Airlines Flight 1908 was scheduled to leave Sunday evening from Miami en route to LaGuardia Airport in New York City. But the flight crew arrived an hour and 15 minutes late, prompting impatient and irate passengers to boo — and worse, MyFOX New York reported.

One witness said some people used "harsh language" with the gate attendants and were "really kind of like being a mob about it. It was scary."

When a few of the crewmembers refused to work because of the "hostile environment," American tried to find replacements — but to no avail, according to MyFOX New York. The airline had to put everyone up in a hotel and fly them out Monday afternoon.

Adding insult to injury? Flight 1908's passengers flew into LaGuardia, but their bags arrived at JFK. "





Yes .............. I would be beyond pissed ........ and they wouldn't be leaving either



I can only think of 1 good reason why they were late and that they were coming in on a different flight into Miami and that flight was delayed, other then that they can suck my balls ... an hour and 15 mins late ....... then refuse and walk away
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Flaming_Maniac
prince of insufficient light
+2,490|7170|67.222.138.85
They should have been fired.
SEREMAKER
BABYMAKIN EXPERT √
+2,187|7032|Mountains of NC

Flaming_Maniac wrote:

They should have been fired.
defiantly ............ let a customer or civilan be pissed at me and I walk away and see if I have a job tomorrow
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oChaos.Haze
Member
+90|6902
Airlines are so fucked these days.  They treat you like herded cattle, and when something goes wrong, bam* it's your problem. 

I'm sorry but any other industry would never work like this.  You book a flight, but need it changed?  125 dollar penalty fee, PLUS the difference in price.  They damage your bags?  They find a way to NOT cover it, and never pay you for what they broke.  Your flight is delayed/cancelled?  Unless it's a connecting flight, you are screwed.  Find a hotel or rent a car.  I never wonder anymore why the airline industry is so broke.  A good business runs off good customer service, and prompt results, NEITHER of which the airlines give a shit about.

Last edited by oChaos.Haze (2008-07-08 13:47:13)

Buckles
Cheeky Keen
+329|7020|Kent, UK
On the flipside, would you be willing to be locked in a small tube in the sky with hundreds of people that were pissed off at you?

It doesn't matter what the circumstances, if I feel intimidated or threatened at work for any reason, I don't serve the customer. I'd be totally backed up by any and al of my superiors
oChaos.Haze
Member
+90|6902
Well considering the new laws, if one of them touched you, they'd be locked up for a while.  The airlines have all the power, while the customer has none.  I'm  frankly proud of the customers for not just sitting there like sheep, waiting for another miserable experience.
Mutantbear
Semi Constructive Criticism
+1,431|6428|London, England

I just think its funny how the flight crew just go. OH! so you're pissed? Fine, fuck you I'm out. Thought it was funny. They are a bunch of assholes that should have been fired though
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loubot
O' HAL naw!
+470|7042|Columbus, OH
The Flight Attendants must of been trolls if the passengers were still upset after seeing them.
Roomba
You will pay the price for your lack of vision.
+26|6956|Land of Cotton
Interesting. I have not desire to fly any longer. There are multiple reasons. Most have to do with the level of hassle getting through the airport. I suppose if I traveled a lot, I would grow to tolerate it. I don't like being at others mercy or control to that level.

The article never said why they were over an hour late. I was part of a delay that had to do with a shift change as per regulations. It was annoying more than anything.
SEREMAKER
BABYMAKIN EXPERT √
+2,187|7032|Mountains of NC

Buckles wrote:

On the flipside, would you be willing to be locked in a small tube in the sky with hundreds of people that were pissed off at you?

It doesn't matter what the circumstances, if I feel intimidated or threatened at work for any reason, I don't serve the customer. I'd be totally backed up by any and al of my superiors
on the other flipside .............. don't be cop or prison guard ............ ppl tend to hate us, until they need us then we can never get there on-time
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