GodFather
Blademaster's bottom bitch
+387|6693|Phoenix, AZ
So I watched about 10 minutes of "Attack Of The Show" on G4 (TV for gamers) and I heard that Apples servers were overloaded with all the usage on them as far as upgrading, using the App Store and Activating all the new 3G iPhones... See article below.


Article wrote:

Anticipation quickly turned to frustration on Friday for the millions of Apple customers trying to upgrade their old iPhones to the new software, or activate their newly purchased iPhone 3G. With Apple's servers overloaded and unable to accommodate customer demand, eager buyers who had camped out all week to acquire the new phone were thwarted. Though the new-generation phones were designed to be activated in-store, salespeople instructed customers Friday to go home, connect the phone to a personal computer and download new software to activate it.

Apple did not return phone calls or emails asking for an explanation of its launch-day problems, but by 10 p.m. EST on Friday, this reporter at long last reached a technical support representative, who identified himself only as George: "It's been crazy the whole day," he said. "Our server has been really busy and has been timing out."

The logjam was a major misstep for a company that markets its products as simpler, more elegant and easier to use than the competition's. "The store is basically broken at this point," said Michael Rose, a blogger for tuaw.com, which reports on Apple. When he tried to upgrade his older iPhone Touch early Friday to take advantage of the new software, he says he received an error message informing him the iTunes store was unavailable (the iPhone must be authenticated through Apple's iTunes program to complete a software upgrade). Adds Rose, "I think the lesson is that nobody executes perfectly, not even Apple."

Cassel Kroll, 37, waited in line for three hours Friday morning at the AT&T store on Manhattan's Upper East Side to purchase his new high-tech toy. It would be another five hours before he could get it fully working. "I haven't figured out how to use this thing properly," Kroll told TIME at the end of the business day on Friday. Although he was able to make phone calls, when he tried to load applications onto the new phone, he received a perplexing error message stating that applications in his iTunes library could not be installed on the new iPhone for lack of authorization. Other customers were derailed when attempting to purchase or download add-on applications at all.

For many users, efforts to reach technical support added yet another layer of frustration. Representatives for AT&T, the sole wireless carrier for the new device, referred most technical questions to Apple. An AT&T technician informed TIME only of the obvious predicament — that Apple was "experiencing some challenges due to the launch of the new iPhone" — and was unable to resolve problems accessing the Apple App store, downloading applications, or setting up AOL and Yahoo email accounts on the device. Apple's own support lines were so jammed that we were unable to get through until late Friday evening. Meanwhile, instructions on the Apple website for basic functions, such as configuring your email, were confusing and of little help.

Consumers were not the only disappointed constituents on Friday. On a day that should have been a celebration for the company, Apple's stock fell more than 2%. Toward the end of the day, however, many of the early technical problems seemed to have been resolved. By 6 p.m., after retrying several times, Kroll said he was able to download and use the free apps he had selected. Later that night — after an hourlong wait for phone support — an Apple technician was able to walk me through the necessary steps to get my email working properly on the phone. And by midnight I had wirelessly downloaded my first app directly onto the device, without any snafus. I was relieved momentarily, but still disappointed that Apple and AT&T had left so many users adrift on launch day.
edit: What they failed to say was how users (in the millions, unconfirmed)upgrading to 2.0 software with their old iPhones had their iPhones disabled because if you have an iPhone you know that when upgrading the software, you pull the plug on your computer, the Phone doesnt work because the new software basically being re-written on the phone. Now this is what happened, but the Apple service was shut down and people were getting cut off half way through the free upgrading process. (It would be great if someone could post an article on that part)



They had a guy from Forbes (sp.) on the show and he made an interesting point, it went something along the lines of, "Apple figures that most of their customers are fanboys, and that they can get away with something like this, I mean the same exact thing happened on the initial launch of the iPhone... They should have at least done a server stress test to see if their system was up for it. But people will probably be angry in a few days, maybe a few weeks, but most people will probably still buy the iPhone and other products from Apple."


I mean, I keep seeing more crap come out of Apple, and they must be the top corporation right now that I seriously hate. I mean I like their products, I have an iPhone 8GB and I love it, its the best phone and or Mp3 player Ive ever had... but the way they did things with it was bullshit (see spoiler for mini-rant)

Spoiler (highlight to read):
I mean they released the phone for what, 600? then a few weeks later they dropped the price 200 bucks to 400$ and released the iTouch, if they had the iTouch out in the begining I bet they would have lost some sames, and they probably knew that. Also, its not like Apple somehow brought manufacturing prices down so far they couldnt have put it out for 400$ in the begining. Then a few months after that they release a 16GB iPhone and a 32GB iTouch. Again, they could have done this in the begining but no, lets see how many people we can get to buy this...

And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD.

I would fucking LOVE apple if they would have launched the iPhone 3G in  8GB, 16GB alone with the iTouch 8GB, 16GB and 32GB on the start for 400$ for the iPhone (without the new rate plan)

But Apple says FUCK that, were going to milk them for every cent.

/rant



omfg. My computer locked up because of this shitty SpySweeper, and I couldn't close it because it Locks itself from the task manager, so I though everything I typed after "Fuck that" in the rant was gone, but FF RESTORED THE TEXT!


+10 Firefox.   Fuck yes.




but yeah... discuss.

Last edited by GodFather (2008-07-12 02:16:00)

Poseidon
Fudgepack DeQueef
+3,253|7011|Long Island, New York
Kinda expected it...they're expecting over a billion freaking dollars in sales on the first day.

Apple will fix it all very soon.

I just lol'd at:

"Apple figures that most of their customers are fanboys, and that they can get away with something like this, I mean the same exact thing happened on the initial launch of the iPhone... They should have at least done a server stress test to see if their system was up for it. But people will probably be angry in a few days, maybe a few weeks, but most people will probably still buy the iPhone and other products from Apple."

I'm no where NEAR an Apple fanboy and I'm getting an iPhone...but this is why I don't get hardware on it's launch date.
AussieReaper
( ͡° ͜ʖ ͡°)
+5,761|6626|what

Getting anything on the date of launch is stupid for a number of reasons.

Nothing is ever bug free first day of launch, cost is at it's absolute peak, before long competitors will release their own imitations + improvements if they can, usually a high demand limits your chances of actually getting one without wasting a lot of time and effort.


(lol @ firefox text restore. <3 the fox)
https://i.imgur.com/maVpUMN.png
Poseidon
Fudgepack DeQueef
+3,253|7011|Long Island, New York

TheAussieReaper wrote:

Getting anything on the date of launch is stupid for a number of reasons.

Nothing is ever bug free first day of launch, cost is at it's absolute peak, before long competitors will release their own imitations + improvements if they can, usually a high demand limits your chances of actually getting one without wasting a lot of time and effort.


(lol @ firefox text restore. <3 the fox)
Pff, I just don't get HARDWARE on it's day of launch. I got GTAIV on it's day of launch (midnight release ftw) and it didn't have any problems.

Last edited by Poseidon (2008-07-12 02:41:21)

kylef
Gone
+1,352|6966|N. Ireland
First of all, a source might be handy from the article. Otherwise I'll just assume it's from a rubbish-never-heard-of location / company. heh!

There were problems but it looks like the tech team ( - Bertster?) resolved quite a lot in that day: "Toward the end of the day, however, many of the early technical problems seemed to have been resolved. By 6 p.m" Also, this line is just blatant nonsense. Of course Apple target the audience that buys their product. ??? Is this suggesting that DELL are fanboys for targeting people who don't know much about computers? No, of course it isn't.

"I mean they released the phone for what, 600? then a few weeks later they dropped the price 200 bucks to 400$ and released the iTouch, if they had the iTouch out in the begining I bet they would have lost some sames, and they probably knew that. Also, its not like Apple somehow brought manufacturing prices down so far they couldnt have put it out for 400$ in the begining. Then a few months after that they release a 16GB iPhone and a 32GB iTouch. Again, they could have done this in the begining but no, lets see how many people we can get to buy this..."

That's called releasing products. People bought it at $600 - great for them! They dropped the price, great for the consumer and they even offered $100 store credit for those who bought it at 600. Then they release a touch - great, it's a great interfance. The N95 (not getting into a debate here) was like $600 when it was released - so why can't Apple do the same? If you are going to cry over Apple, cry over every product manufacturer. Prices are dropped. It's a good thing. 16GB iPhone = great! 32GB Touch - great! As soon as they release a 30GB iPhone I'm there.

I don't get why you are so anti-Apple when in reality millions of companies do this. Are you angry at them, too?

"And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD."

Are you suggesting you are against updating products? lol. Every product gets updated. Again, that's a good thing. 3G is better more and more popular and what about the audience who don't use 3G? Would they have been forced to buy a 3G iPhone?

Anyway, enough on the rant ... nice Firefox text restore

Edit:
My friend who pays £35 on 02 for his iPhone walked in to the store and said "tell me about the 3G iPhone." He walked out of the store with one for free.

Last edited by kylef (2008-07-12 02:48:20)

Poseidon
Fudgepack DeQueef
+3,253|7011|Long Island, New York

kylef wrote:

First of all, a source might be handy from the article. Otherwise I'll just assume it's from a rubbish-never-heard-of location / company. heh!

There were problems but it looks like the tech team ( - Bertster?) resolved quite a lot in that day: "Toward the end of the day, however, many of the early technical problems seemed to have been resolved. By 6 p.m" Also, this line is just blatant nonsense. Of course Apple target the audience that buys their product. ??? Is this suggesting that DELL are fanboys for targeting people who don't know much about computers? No, of course it isn't.

"I mean they released the phone for what, 600? then a few weeks later they dropped the price 200 bucks to 400$ and released the iTouch, if they had the iTouch out in the begining I bet they would have lost some sames, and they probably knew that. Also, its not like Apple somehow brought manufacturing prices down so far they couldnt have put it out for 400$ in the begining. Then a few months after that they release a 16GB iPhone and a 32GB iTouch. Again, they could have done this in the begining but no, lets see how many people we can get to buy this..."

That's called releasing products. People bought it at $600 - great for them! They dropped the price, great for the consumer and they even offered $100 store credit for those who bought it at 600. Then they release a touch - great, it's a great interfance. The N95 (not getting into a debate here) was like $600 when it was released - so why can't Apple do the same? If you are going to cry over Apple, cry over every product manufacturer. Prices are dropped. It's a good thing. 16GB iPhone = great! 32GB Touch - great! As soon as they release a 30GB iPhone I'm there.

I don't get why you are so anti-Apple when in reality millions of companies do this. Are you angry at them, too?

"And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD."

Are you suggesting you are against updating products? lol. Every product gets updated. Again, that's a good thing. 3G is better more and more popular and what about the audience who don't use 3G? Would they have been forced to buy a 3G iPhone?

Anyway, enough on the rant ... nice Firefox text restore

Edit:
My friend who pays £35 on 02 for his iPhone walked in to the store and said "tell me about the 3G iPhone." He walked out of the store with one for free.
Great post, and +1.

and @ the edit: wat
kylef
Gone
+1,352|6966|N. Ireland

Poseidon wrote:

and @ the edit: wat
Because he had an iPhone before iPhone 3G and was paying £35 per month, they let him (and all customers in the same situation for that matter) upgrade his iPhone to an iPhone 3G for free.
Poseidon
Fudgepack DeQueef
+3,253|7011|Long Island, New York

kylef wrote:

Poseidon wrote:

and @ the edit: wat
Because he had an iPhone before iPhone 3G and was paying £35 per month, they let him (and all customers in the same situation for that matter) upgrade his iPhone to an iPhone 3G for free.
Oh. Shit. I think we have that deal here, but I'm not sure.
Freezer7Pro
I don't come here a lot anymore.
+1,447|6670|Winland

kylef wrote:

"And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD."

Are you suggesting you are against updating products? lol. Every product gets updated. Again, that's a good thing. 3G is better more and more popular and what about the audience who don't use 3G? Would they have been forced to buy a 3G iPhone?
I think he meant that 3G tech was there when they released the original iPhone, and that it could very well have been implented from the start. That they released it later was only a marketing ploy, to get more sales and greater profit.

I'm just explaining, I know it's business, and if I were the owner of Apple, I'd do the same thing
The idea of any hi-fi system is to reproduce the source material as faithfully as possible, and to deliberately add distortion to everything you hear (due to amplifier deficiencies) because it sounds 'nice' is simply not high fidelity. If that is what you want to hear then there is no problem with that, but by adding so much additional material (by way of harmonics and intermodulation) you have a tailored sound system, not a hi-fi. - Rod Elliot, ESP
.Sup
be nice
+2,646|6927|The Twilight Zone
I still say buying a 3G phone now, when 3.5G is already released is stupid. Unless you don't use Internet and online related apps but that would be even more stupid.
https://www.shrani.si/f/3H/7h/45GTw71U/untitled-1.png
Bertster7
Confused Pothead
+1,101|7055|SE London

kylef wrote:

There were problems but it looks like the tech team ( - Bertster?) resolved quite a lot in that day: "Toward the end of the day, however, many of the early technical problems seemed to have been resolved. By 6 p.m" Also, this line is just blatant nonsense.
Not me. I don't deal with iPhones at all. They all go somewhere else.

Sup wrote:

I still say buying a 3G phone now, when 3.5G is already released is stupid. Unless you don't use Internet and online related apps but that would be even more stupid.
3.5G means HSDPA, which the iPhone has.
.Sup
be nice
+2,646|6927|The Twilight Zone

Bertster7 wrote:

kylef wrote:

There were problems but it looks like the tech team ( - Bertster?) resolved quite a lot in that day: "Toward the end of the day, however, many of the early technical problems seemed to have been resolved. By 6 p.m" Also, this line is just blatant nonsense.
Not me. I don't deal with iPhones at all. They all go somewhere else.

Sup wrote:

I still say buying a 3G phone now, when 3.5G is already released is stupid. Unless you don't use Internet and online related apps but that would be even more stupid.
3.5G means HSDPA, which the iPhone has.
So its supports 3.5G? Why is called iPhone3G then?
https://www.shrani.si/f/3H/7h/45GTw71U/untitled-1.png
_Dominiko_PL
TITS or gtfo.
+97|6994|Polish state of EU
IPhone 3G.
Not for me.
I dont care.
kylef
Gone
+1,352|6966|N. Ireland

.Sup wrote:

So its supports 3.5G? Why is called iPhone3G then?
What else do you propose it to be called, then?
.Sup
be nice
+2,646|6927|The Twilight Zone

kylef wrote:

.Sup wrote:

So its supports 3.5G? Why is called iPhone3G then?
What else do you propose it to be called, then?
iPod3.5G?
https://www.shrani.si/f/3H/7h/45GTw71U/untitled-1.png
Bertster7
Confused Pothead
+1,101|7055|SE London

.Sup wrote:

kylef wrote:

.Sup wrote:

So its supports 3.5G? Why is called iPhone3G then?
What else do you propose it to be called, then?
iPod3.5G?
Why iPod? lol


3.5G is not a proper name for a standard. Technically, 3.5G is 3G. It's just a way of identifying the newer 3G technologies.

3.5G is an overused misnomer.
wah1188
You orrible caaaaaaan't
+321|6933|UK
It's because stupid ass fanboys keep buying their products. Doesn't bother me too much if you hate them stop buying their shit.
_Dominiko_PL
TITS or gtfo.
+97|6994|Polish state of EU

wah1188 wrote:

It's because stupid ass fanboys keep buying their products. Doesn't bother me too much if you hate them stop buying their shit.
+1, too bad i cant give +10
GodFather
Blademaster's bottom bitch
+387|6693|Phoenix, AZ

Freezer7Pro wrote:

kylef wrote:

"And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD."

Are you suggesting you are against updating products? lol. Every product gets updated. Again, that's a good thing. 3G is better more and more popular and what about the audience who don't use 3G? Would they have been forced to buy a 3G iPhone?
I think he meant that 3G tech was there when they released the original iPhone, and that it could very well have been implented from the start. That they released it later was only a marketing ploy, to get more sales and greater profit.

I'm just explaining, I know it's business, and if I were the owner of Apple, I'd do the same thing
Yes, that is what I mean. 3G was available at the time of release of the iPhone but they didnt put 3G in the phone

It seems like they didnt put the best they could simply to have something else to sell.
kylef
Gone
+1,352|6966|N. Ireland

GodFather wrote:

Freezer7Pro wrote:

kylef wrote:

"And 3G in the iPone? They couldn't have done this shit before? Again, lets get people to buy something, then make that old, and make them buy something new, and then make that OLD."

Are you suggesting you are against updating products? lol. Every product gets updated. Again, that's a good thing. 3G is better more and more popular and what about the audience who don't use 3G? Would they have been forced to buy a 3G iPhone?
I think he meant that 3G tech was there when they released the original iPhone, and that it could very well have been implented from the start. That they released it later was only a marketing ploy, to get more sales and greater profit.

I'm just explaining, I know it's business, and if I were the owner of Apple, I'd do the same thing
Yes, that is what I mean. 3G was available at the time of release of the iPhone but they didnt put 3G in the phone

It seems like they didnt put the best they could simply to have something else to sell.
Well we can build space crafts that can go to Mars and back but we don't do that, either. More money can be made otherwise - and that is the general idea for a company..
TopHat01
Limitless
+117|6378|CA

wah1188 wrote:

It's because stupid ass fanboys keep buying their products. Doesn't bother me too much if you hate them stop buying their shit.
Haha, too true. See here: http://www.thebestpageintheuniverse.net … =macs_cant

iPhone 3G is the new gimmick, give it another few months for something else that will make everyone want to buy a new iPhone, right after they bought their 3G.

Apple plays a dirty game in business, you have to admit that its damn good.

EDIT: this too: http://www.thebestpageintheuniverse.net/c.cgi?u=iphone

Last edited by TopHat01 (2008-07-12 17:43:11)

_j5689_
Dreads & Bergers
+364|7190|Riva, MD

Poseidon wrote:

kylef wrote:

Poseidon wrote:

and @ the edit: wat
Because he had an iPhone before iPhone 3G and was paying £35 per month, they let him (and all customers in the same situation for that matter) upgrade his iPhone to an iPhone 3G for free.
Oh. Shit. I think we have that deal here, but I'm not sure.
One can only wish.  Of course AT&T is NOT going to do that because they're the problem more than Apple is, but I won't go into that right now.

Europe has always been ahead of us in phone service.
Bertster7
Confused Pothead
+1,101|7055|SE London

kylef wrote:

GodFather wrote:

Freezer7Pro wrote:


I think he meant that 3G tech was there when they released the original iPhone, and that it could very well have been implented from the start. That they released it later was only a marketing ploy, to get more sales and greater profit.

I'm just explaining, I know it's business, and if I were the owner of Apple, I'd do the same thing
Yes, that is what I mean. 3G was available at the time of release of the iPhone but they didnt put 3G in the phone

It seems like they didnt put the best they could simply to have something else to sell.
Well we can build space crafts that can go to Mars and back but we don't do that, either. More money can be made otherwise - and that is the general idea for a company..
We do build spacecraft that go to Mars. We can't yet build spacecraft that would take people to Mars and back. It takes too long and too long in 0-G makes you break.
Jenspm
penis
+1,716|7205|St. Andrews / Oslo

I don't understand why they haven't implemented MMS in the new iPhone. It would cost them next to nothing, and they could do a lot of cool things with it. There is an app for that though, so it's ok.

I'm not buying it though - I'm not paying £40 a month to be able to use an iPhone that I've already purchased for £140.

Last edited by Jenspm (2008-07-14 03:32:29)

https://static.bf2s.com/files/user/26774/flickricon.png https://twitter.com/phoenix/favicon.ico
kylef
Gone
+1,352|6966|N. Ireland

Jenspm wrote:

I don't understand why they haven't implemented MMS in the new iPhone. It would cost them next to nothing, and they could do a lot of cool things with it. There is an app for that though, so it's ok.

I'm not buying it though - I'm not paying £40 a month to be able to use an iPhone that I've already purchased for £140.
Yeah I didn't understand that ... although there is a third party app that does it Saying that, the last I used an MMS was ... never

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