Hopefully everyone else here agrees with me when I say this: If I go into a store and inquire about a product that you told me is sold out, shouldn't it be prudent for the employee to perhaps apologize for it and then try and find out the date when they will have a new stock of the product arriving?
Then this stupid store isn't even linked to any of the others (none of them are interconnected, and this is a HUGE electronic appliance outlet) so that way they can find out what their partner stores have in-stock. Come on, what is this crap?
I went into a retailer to find out about buying an ASUS EEE PC 900 but they were sold out. Really ticked me off because they had their display models out but nothing to tell you that they were sold out. Then it took forever to get service. I had to ask FIVE people before I finally found someone willing to take a minute and answer a question. Not even answer a question. Get me the damned computer out of the back and hand it to me. I don't have a question about whether the associate thinks that the computer will work for my business or whatever - I want to spend money in YOUR STORE. You have time to ignore me and serve others on the other side of the counter when I have been waiting there longer, but you can't take a second to hand me something??? Not even be cordial?
One of those days I really hate customer service here in Austria ... one thing I miss about the USA ... ugh ... sorry, just had to rant.
Then this stupid store isn't even linked to any of the others (none of them are interconnected, and this is a HUGE electronic appliance outlet) so that way they can find out what their partner stores have in-stock. Come on, what is this crap?
I went into a retailer to find out about buying an ASUS EEE PC 900 but they were sold out. Really ticked me off because they had their display models out but nothing to tell you that they were sold out. Then it took forever to get service. I had to ask FIVE people before I finally found someone willing to take a minute and answer a question. Not even answer a question. Get me the damned computer out of the back and hand it to me. I don't have a question about whether the associate thinks that the computer will work for my business or whatever - I want to spend money in YOUR STORE. You have time to ignore me and serve others on the other side of the counter when I have been waiting there longer, but you can't take a second to hand me something??? Not even be cordial?
One of those days I really hate customer service here in Austria ... one thing I miss about the USA ... ugh ... sorry, just had to rant.