CosmoKramer
CC you in October
+131|6882|Medford, WI
I used to hate talking to them, but I just called zune customer support because my 80gb premium headphones broke on me, because of my awfull curling up of them, and I told the lady they are broke gave them my zune code, and my address, and bam she said a new pair would be here in 5-7 days, took all of 5 minutes, cudos zune team
Noobpatty
ʎʇʇɐdqoou
+194|6617|West NY
kk,grats
GodFather
Blademaster's bottom bitch
+387|6483|Phoenix, AZ
I love finding some great customer service once in a while...

I remember I called the AT&T customer support once after about 4 calls earlier in the week


The guy was really smart, told me how fucking stupid the other people were and fixed EVERY ONE OF THE ISSUES that the last calls made worse...

All of this very quickly, and the guy figured out that I actually knew shit and didnt treat me like a dumbass...

He was also talking shit to his co-workers and we were laughing it up
CosmoKramer
CC you in October
+131|6882|Medford, WI

GodFather wrote:

I love finding some great customer service once in a while...

I remember I called the AT&T customer support once after about 4 calls earlier in the week


The guy was really smart, told me how fucking stupid the other people were and fixed EVERY ONE OF THE ISSUES that the last calls made worse...

All of this very quickly, and the guy figured out that I actually knew shit and didnt treat me like a dumbass...

He was also talking shit to his co-workers and we were laughing it up
yes ive had one other cool one, one time on xbox customer support is was some middle eastern guy who kept telling me hes here to help me....every 5 seconds! it was getting so annoying
Freezer7Pro
I don't come here a lot anymore.
+1,447|6460|Winland

I understand shitty tech support personnel.

People who call them day after day are usually douches.
The idea of any hi-fi system is to reproduce the source material as faithfully as possible, and to deliberately add distortion to everything you hear (due to amplifier deficiencies) because it sounds 'nice' is simply not high fidelity. If that is what you want to hear then there is no problem with that, but by adding so much additional material (by way of harmonics and intermodulation) you have a tailored sound system, not a hi-fi. - Rod Elliot, ESP
Defiance
Member
+438|6934

Freezer7Pro wrote:

I understand shitty tech support personnel.

People who call them day after day are usually douches.
For once, I agree. Being fair, most CS people are not trained enough for what they do; however, what little copy and paste training they get solves the majority of the stupid issues they get calls about. That doesn't give the callers license to be douchebags if they can't solve the problem though. All you have to do is say "I don't think this is working, I would like to speak to someone with more experience." Or "more knowledge," "higher up," etc. Sounds like a dick thing to say but one person being polite to these folks will probably make their day.
SonderKommando
Eat, Lift, Grow, Repeat....
+564|6923|The darkside of Denver
haha. I had to call M$ on Friday to register my vista install. The automated phone system said I had violated the terms of service and transfered me to a CSR. Well the agent was clearly foreign, but she none the less gave me a valid key code.  Anyways, the real funny part was during our brief call ( 5 min ) I could very clearly hear the sound of fluttering feathers accompanied by clucking.. This CSR was literally taking M$ customer support calls from a chicken coop.. Ridiculous!!
FatherTed
xD
+3,936|6763|so randum
i remember blaggin ms for xp pro.

as soon as it the guy picked up and said hey, i clocked on he was from india or somewhere, so i stuck on my thickest irish accent to confuse the fuck outta him. worked
Small hourglass island
Always raining and foggy
Use an umbrella
Finray
Hup! Dos, Tres, Cuatro
+2,629|6051|Catherine Black

FatherTed wrote:

i remember blaggin ms for xp pro.

as soon as it the guy picked up and said hey, i clocked on he was from india or somewhere, so i stuck on my thickest irish accent to confuse the fuck outta him. worked
Cunt
https://i.imgur.com/qwWEP9F.png

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