BF2S Forums So I asked EA to give me my stats back after they reset me...

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  3l1t3-M@f1@ 8/9/91 02467 my account got reset because someone spoofed it in a...   Discussion Thread
Customer
06/01/2009 03:22 PM

Are you kidding me? I didn't stat pad.
You are an idiot if you think I did.
I worked hard to get the score I did and you just delete and it dismiss it as stat padding/ cheating.
What a fucking load of shit.
Last ea game I buy you piece of shit.
Response (Troy K.)
06/01/2009 02:50 PM

Hello,

Thank you contacting Electronic Arts Customer Support.

I'm sorry but I will not be restoring your score based on what I see. A 103 kill streak, quite frankly, is not obtainable without stat padding. If you did do this without padding then you shouldn't have a problem blitzing through the ranks again. In either case we have restored your account to allow full use of unlocks and since your soldier does not have a searchable history that is the best we can do.

If you need further assistance please visit our knowledge base at http://support.ea.com.

Thank you
Troy K.
Electronic Arts Customer Support
Customer
06/01/2009 02:37 PM

I was piloting the f15 on kubra dam and kept bombing the construction flag over and over again getting 4-5 kills each time. Server was CMX kubra dam, it's not around anymore.
Response (Troy K.)
06/01/2009 08:22 AM

Hello,

Thank you contacting Electronic Arts Customer Support.

I'm looking at the archived page and I noticed that your kill streak is 103. Can you tell me how you managed to kill 103 players without dying?

If you need further assistance please visit our knowledge base at http://support.ea.com.

Thank you
Troy K.
Electronic Arts Customer Support
Customer
05/31/2009 09:15 PM

http://web.archive.org/web/200708240103 … /43557727/

this is the most up to date I can find so far...
Response (Troy K.)
05/31/2009 09:59 AM

Hello,

Thank you contacting Electronic Arts Customer Support.

I'm sorry for the inconvenience you've experienced thus far. Unfortunately we are unable to restore your account because we're unable to recover your soldier's history. Do you have any screenshots of your global score before this incident?

If you need further assistance please visit our knowledge base at http://support.ea.com.

Thank you
Troy K.
Electronic Arts Customer Support
Response (EARepVladimir)
05/29/2009 09:10 PM

Hello,

Thank you for your patience. It looks as though the issue you have submitted is more complex than it seemed initially. We require more time for investigation, but rest assured we are working hard to resolve your issue in a timely manner. We encourage you to update your incident with any additional information that might help us fix your problem faster. To update your incident, click on the ‘To view or update your question from our support site, click here’ link.

We appreciate the opportunity to assist you and look forward to getting you back in the game!

Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
Customer
05/29/2009 07:29 PM

Well that is great and all BUT a.) I had a 3 star rank with 270,000 points
b.) I had all the unlocks not just the regular bf2 ones
c.) If anyone such as a server admin looks up my stats they are going to see that I have 75,000 points and a SPM of about a million and think I am a stat padder and are just going to ban me from their server.

I want to see my stats I made, you guys over at EA need to learn your roll as a developer that people want to see their stats if you make them available, and to block people from using malicious programs such as PID spoofer and ruining peoples long and heard earned stats and ranking.
I don't really understand why you guys can't figure this out, but work harder and make it work, because that is just ridiculous. I don't care how big a company you guys are, by the way where is the patch 1.5? You said you were going to release over a year ago, and all we have is a crappy beta. good god get your act together.
Response (EARepVladimir)
05/29/2009 12:33 AM

Greetings,

Thank you for contacting Electronic Arts.

Unfortunately we were unable to restore your previous score. To ensure that you are able to access all unlocks we have adjusted your rank to First Lieutenant and provided a global score of 75,000. The next time you login to Battlefield 2 your should be prompted to select your unlocks once again. I apologize for any disappointment or inconvenience that this causes you.

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

Thank you,
EA Rep Vladimir
Player Relations
Electronic Arts
Customer
05/28/2009 02:28 PM

I have gained over 100 points as you can see http://bf2s.com/player/43557727/
Response (EARepVladimir)
05/27/2009 08:18 PM

Hi,

Thank you for contacting EA customer Support.

We apologize for the inconvenience caused to you. We can review your history but this will require you to play BF2 until your soldier has gained 100 points. Once you have gained 100 points please reply back and we can review the account in question.

Should you have any further questions, you can review our Knowledge Base site at http://support.ea.com or reply back to us.

Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
Customer
05/27/2009 03:49 PM

3l1t3-M@f1@

8/9/91
02467

my account got reset because someone spoofed it in a glitched server and became a 4 star. I was a 3 star general with like 270,000 points and you guys reset it !!!
please fix my account!! thanks!!!
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