OxenBreeder
Member
+46|6026|KTRI
By MAE ANDERSON, AP Retail Writer Mae Anderson, Ap Retail Writer   – Wed Aug 12, 4:53 pm ET

NEW YORK – Few if any of the deals retailers have offered online during the recession have been as good as Best Buy Inc.'s sale price of $9.99 on a 52-inch TV Wednesday. But it quickly turned out the offer was too good to be true.

The electronics retailer said it will not honor the $9.99 price posted Wednesday morning on its Web site for a 52-inch Samsung flat-screen TV. By early afternoon, the TV was listed at $1,799.99, almost half off the original $3,399.99 price.

Bloggers and Twitterers lit up the Internet with posts about the offer, some insisting Best Buy must honor it, others making jokes.

Best Buy, based in Richfield, Minn., said it has corrected an online pricing error and will not honor the incorrect price. Orders made Wednesday morning at the incorrect price will be canceled and customers will receive refunds, the company said.

Best Buy did not immediately return a call for additional comment.
http://news.yahoo.com/s/ap/20090812/ap_ … cing_error


Well damn!

Last edited by OxenBreeder (2009-08-12 19:47:08)

13urnzz
Banned
+5,830|6758

yep, i filled out the form until it said it will not refund the shipping charges. i closed the window then . . .
OxenBreeder
Member
+46|6026|KTRI

burnzz wrote:

yep, i filled out the form until it said it will not refund the shipping charges. i closed the window then . . .


I always thought that a retailer wouldn't honor errors, ie: print ads that's not 100% in their control, but to me, this was in-house so to speak. Seems like it would be a case of false advertisement? I could care less one way or the other though.
Winston_Churchill
Bazinga!
+521|6999|Toronto | Canada

This was just featured on MSNBC
Bertster7
Confused Pothead
+1,101|6842|SE London

KEN-JENNINGS wrote:

Yes but e-commerce is different from brick-and-mortar.  We have similar laws regarding respecting the listed price, but those seemingly don't apply to e-commerce sales.
Over here they apply even more rigorously. Distance Selling Act FTW!

You even get 14 days where you can send a product back (for no reason - it's just time to change your mind if you want) and receive a full refund - including shipping both ways.
KEN-JENNINGS
I am all that is MOD!
+2,979|6892|949

Bertster7 wrote:

KEN-JENNINGS wrote:

Yes but e-commerce is different from brick-and-mortar.  We have similar laws regarding respecting the listed price, but those seemingly don't apply to e-commerce sales.
Over here they apply even more rigorously. Distance Selling Act FTW!

You even get 14 days where you can send a product back (for no reason - it's just time to change your mind if you want) and receive a full refund - including shipping both ways.
The seller has to provide a full refund, but they don't have to honor the listed price.  That's the difference.  I was looking into ordering this myself, then reading the T&C I noticed that Best Buy has the right to change the price and charge you, but they offer a full refund back to your account.  I really didn't feel like having a $2k charge hit my account, so I didn't follow through.

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