alexb
<3
+590|6200|Kentucky, USA

System Specs:
Vista Ultimate 64bit SP2, also on Windows 7 Ultimate
Core2Duo E7200
Gigabyte GA-EP35-DS3L
EVGA 8600GT
GSkill 2x2GB
Rosewill 550Watt PSU

I have this issue, where at a random given time, when I try to either:
1) right click on a blank spot on my desktop causes explorer.exe to crash
2) right click on a shortcut on my desktop explorer.exe to crash
3) right click anywhere inside a folder, such as Documents explorer.exe to crash
4) try to launch the Device Manager or Event Viewer, or any other application that uses mmc.exe (Microsoft Management Console) causes mmc.exe to crash

Without any given warning, it will occur, and without any given warning, it will stop occurring.

The steps I've taken, which failed to correct the issue:
1) reformatted more than once
2) uninstalling my video, audio, network, and mouse drivers
3) disabled all context menu things (when you right click and third party options show up)

Other troubleshooting steps I've taken:
1) ran LinX for an hour and half, passed
2) ran memtest for eleven hours, passed

Now, the thing that bothers me, that this also occurred on Windows 7, but it does not occur on Windows XP.
I'm starting to lose my mind.
Please help.

This is what one of the errors look like:

Code:

Problem signature
Problem Event Name:    APPCRASH
Application Name:    mmc.exe
Application Version:    6.0.6002.18005
Application Timestamp:    49e02760
Fault Module Name:    ntdll.dll
Fault Module Version:    6.0.6002.18005
Fault Module Timestamp:    49e0421d
Exception Code:    c0000005
Exception Offset:    0000000000048d50
OS Version:    6.0.6002.2.2.0.256.1
Locale ID:    1033
Additional Information 1:    470c
Additional Information 2:    ace8f5f022420ecfcdefc20e62a95fd1
Additional Information 3:    9c60
Additional Information 4:    9b2a7e0863e850a0016494747b15a40f

Extra information about the problem
Bucket ID:    5394929

Code:

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Explorer.EXE
Application Version:    6.0.6002.18005
Application Timestamp:    49e02a1e
Fault Module Name:    ntdll.dll
Fault Module Version:    6.0.6002.18005
Fault Module Timestamp:    49e0421d
Exception Code:    c015000f
Exception Offset:    0000000000086359
OS Version:    6.0.6002.2.2.0.256.1
Locale ID:    1033
Additional Information 1:    e6be
Additional Information 2:    67f1b658acdbd9306bff030957c77dcd
Additional Information 3:    83bf
Additional Information 4:    fa77acee6f3cf17fb3cd42fbc2c27891

Extra information about the problem
Bucket ID:    5337749

Last edited by alexb (2009-10-02 18:24:31)

jsnipy
...
+3,277|6782|...

not an answer but similar discussion: http://www.sevenforums.com/crashes-debu … rtm-6.html

gotten from googling one the guids ...
http://www.google.com/search?source=ig& … =&aqi=
alexb
<3
+590|6200|Kentucky, USA

So pretty much what I've gathered from that thread is that it could be anything causing the crashes?
Cool.

Last edited by alexb (2009-10-01 08:52:44)

jsnipy
...
+3,277|6782|...

<insert sysinternals rant here />
alexb
<3
+590|6200|Kentucky, USA

One of the guys mentioned that not using Firefox 3.5 worked for him, but could that really be it?
At least, having Firefox running while having the crashes makes sense, but I haven't paid any attention to that detail.
I'll keep my eye out.
jsnipy
...
+3,277|6782|...

alexb wrote:

One of the guys mentioned that not using Firefox 3.5 worked for him, but could that really be it?
At least, having Firefox running while having the crashes makes sense, but I haven't paid any attention to that detail.
I'll keep my eye out.
it won't hurt to uninstall it and judge (it can always be reinstalled). I would do the typical due diligence, uninstall what you can, virus scan, spy-ware check.

Last edited by jsnipy (2009-10-01 09:44:31)

King_County_Downy
shitfaced
+2,791|6857|Seattle

Start-> Run->SFC /scannow

You may need your OS disk.
Sober enough to know what I'm doing, drunk enough to really enjoy doing it
alexb
<3
+590|6200|Kentucky, USA

King_County_Downy wrote:

Start-> Run->SFC /scannow

You may need your OS disk.
I've already tried this before; didn't solve it.
Thanks for the help though!

King_County_Downy
shitfaced
+2,791|6857|Seattle

I'm running it by a few geek freinds of mine to see if they can think of anything. Stay tuned
Sober enough to know what I'm doing, drunk enough to really enjoy doing it
King_County_Downy
shitfaced
+2,791|6857|Seattle

No good suggestions... sorry man, one said try a different mouse. lol. My friends are no help...
Sober enough to know what I'm doing, drunk enough to really enjoy doing it
alexb
<3
+590|6200|Kentucky, USA

King_County_Downy wrote:

No good suggestions... sorry man, one said try a different mouse. lol. My friends are no help...


Not a problem, thanks for trying.
farmerfez
o wut?
+78|6790

virus scan?
Catbox
forgiveness
+505|6976
what version of explorer are you using?
I had trouble with explorer 8.0 on a vista laptop...
Love is the answer
SonderKommando
Eat, Lift, Grow, Repeat....
+564|6919|The darkside of Denver

farmerfez wrote:

virus scan?
I think it could be virus related.  Seems to be what everyone is ruling out immediately.  Worth a try.
alexb
<3
+590|6200|Kentucky, USA

SonderKommando wrote:

farmerfez wrote:

virus scan?
I think it could be virus related.  Seems to be what everyone is ruling out immediately.  Worth a try.
But it would crash within the first hour of installing the OS. I don't browse shady websites, and all I had installed was the essentials (drivers, FF, foobar, etc.)

GC_PaNzerFIN
Work and study @ Technical Uni
+528|6674|Finland

Which motherboard do you have?
3930K | H100i | RIVF | 16GB DDR3 | GTX 480 | AX750 | 800D | 512GB SSD | 3TB HDD | Xonar DX | W8
alexb
<3
+590|6200|Kentucky, USA

GC_PaNzerFIN wrote:

Which motherboard do you have?
Gigabyte GA-EP35-DS3L

EDIT - I'm giving Windows 7 another shot, so far, good.

Last edited by alexb (2009-10-02 18:07:33)

alexb
<3
+590|6200|Kentucky, USA

Never mind, it's crashing in Windows 7 also.
I'm completely stumped on this one.
jsnipy
...
+3,277|6782|...

alexb wrote:

Never mind, it's crashing in Windows 7 also.
I'm completely stumped on this one.
did you run memtest?

Last edited by jsnipy (2009-10-02 19:44:14)

alexb
<3
+590|6200|Kentucky, USA

jsnipy wrote:

alexb wrote:

Never mind, it's crashing in Windows 7 also.
I'm completely stumped on this one.
did you run memtest?
Yeah, I mentioned it somewhere on the large wall of text I posted in the OP.

I ran it for 11 hours straight, and it didn't fail once.
GC_PaNzerFIN
Work and study @ Technical Uni
+528|6674|Finland

Hmm. Run chdisk. Test the OS HDD.
3930K | H100i | RIVF | 16GB DDR3 | GTX 480 | AX750 | 800D | 512GB SSD | 3TB HDD | Xonar DX | W8
alexb
<3
+590|6200|Kentucky, USA

https://static.bf2s.com/files/user/32377/Capture1.JPG
I think I've ran chkdsk before, but I'll do it again. It won't hurt.

Last edited by alexb (2009-10-03 08:27:37)

alexb
<3
+590|6200|Kentucky, USA

Windows has checked the file system and found no problems.
alexb
<3
+590|6200|Kentucky, USA

I'm ready to pull all of my hair out.
I'm going to reformat again, this time, only installing drivers.
alexb
<3
+590|6200|Kentucky, USA

No, you know what?
Fuck Vista and fuck 7.
I'm going to XP.

Board footer

Privacy Policy - © 2025 Jeff Minard