justice
OctoPoster
+978|7000|OctoLand
I'm trying to clean up my sisters laptop for her, she's fucked it up pretty badly, there some sort of trojan on here that's making a process called "iexplore.exe" use  300,000 k of memory, and every time I'm ending the process it just starts back up 3 mins later.

I've uninstalled IE and deleted all files to do with it, searched for all files "iexplore" and deleted them, ran multiple scans which doesnt pick anything up, and I've googled my ass off. Nothing will stop it.

So any ideas from you guys?
I know fucking karate
Finray
Hup! Dos, Tres, Cuatro
+2,629|6047|Catherine Black
Magnets.



Spoiler (highlight to read):
Format and reinstall.
https://i.imgur.com/qwWEP9F.png
alexb
<3
+590|6199|Kentucky, USA

Finray wrote:

Format and reinstall.
No.

Boot into safe mode, then run Autoruns, and disable the process and anything else shady:

http://technet.microsoft.com/en-us/sysi … 63902.aspx

Last edited by alexb (2009-12-26 13:47:53)

justice
OctoPoster
+978|7000|OctoLand
Can't format because I'll lose all her picstures and shit which I cant be bothered to back up for her....autoruns didnt find the process.
I know fucking karate
Phrozenbot
Member
+632|6875|do not disturb

No anti-virus is detecting anything? If you do indeed have a trojan, a rootkit may be hiding something. Rootkit Revealer might help. Remember it will probably pick up legit rootkits as well that sometimes anti-virus software use, but in your case you probably want to remove them all. If it's a success, you're anti-virus should detect the trojan and delete it. Hopefully it won't somehow revive itself because rootkits usually ensure it's not going away unless you reformat.
Benzin
Member
+576|6258
Sounds like what you need to do is actually take the time and help backup your sister's stuff...
Cheez
Herman is a warmaphrodite
+1,027|6698|King Of The Islands

Safe Mode + http://freedrweb.com/
My state was founded by Batman. Your opinion is invalid.
steelie34
pub hero!
+603|6640|the land of bourbon
you can't uninstall internet explorer... i'm curious as to how you went about doing that?
https://bf3s.com/sigs/36e1d9e36ae924048a933db90fb05bb247fe315e.png
mikkel
Member
+383|6860

justice wrote:

Can't format because I'll lose all her picstures and shit which I cant be bothered to back up for her....autoruns didnt find the process.
You're worried about losing data, but you won't back it up despite the machine storing it being infected with something? Seriously, just do the damned backup and reinstall the system.

steelie34 wrote:

you can't uninstall internet explorer... i'm curious as to how you went about doing that?
You /can/ actually remove most of it with a lot of patience and dark magic, but the system will be hugely unstable. I tried it once, and pretty much everything generated errors.
King_County_Downy
shitfaced
+2,791|6856|Seattle

malwarebytes scan
Spysweeper w/ antivirus scan
start - run - MRT <enter>
start - run - SFC /scannow <enter>
Then I dunno...
Sober enough to know what I'm doing, drunk enough to really enjoy doing it
jsnipy
...
+3,277|6782|...

mikkel wrote:

justice wrote:

Can't format because I'll lose all her picstures and shit which I cant be bothered to back up for her....autoruns didnt find the process.
You're worried about losing data, but you won't back it up despite the machine storing it being infected with something? Seriously, just do the damned backup and reinstall the system.

steelie34 wrote:

you can't uninstall internet explorer... i'm curious as to how you went about doing that?
You /can/ actually remove most of it with a lot of patience and dark magic, but the system will be hugely unstable. I tried it once, and pretty much everything generated errors.
this and /thread
justice
OctoPoster
+978|7000|OctoLand
Sorry, should have said I resolved this.
Found more of the files related to the virus in the sys32 folder, which I deleted without having any adverse effect on the system, so problem solved. Thanks for the suggestions.
I know fucking karate
Finray
Hup! Dos, Tres, Cuatro
+2,629|6047|Catherine Black

justice wrote:

Sorry, should have said I resolved this.
Found more of the files related to the virus in the sys32 folder, which I deleted without having any adverse effect on the system, so problem solved. Thanks for the suggestions.
Backup, reformat, educate her on where to get porn.
https://i.imgur.com/qwWEP9F.png
Benzin
Member
+576|6258
Perhaps install a firewall, create a second user account with a password lock titled Administrator and switch her user name to not be an administrator.
CosmoKramer
CC you in October
+131|6878|Medford, WI

King_County_Downy wrote:

malwarebytes scan
Spysweeper w/ antivirus scan
start - run - MRT <enter>
start - run - SFC /scannow <enter>
Then I dunno...
i believe the next two steps are
....
profit???
killer21
Because f*ck you that's why.
+400|6850|Reisterstown, MD

justice wrote:

Sorry, should have said I resolved this.
Found more of the files related to the virus in the sys32 folder, which I deleted without having any adverse effect on the system, so problem solved. Thanks for the suggestions.
That doesn't mean that it still isn't on the pc.  It very well could be in the registry.
Kurazoo
Pheasant Plucker
+440|6943|West Yorkshire, U.K
Stop being lazy and back up her files, in the long run it will probably be quicker to format and reinstall the OS. Then you will be sure that all viruses have been destroyed.
wiru-will
o<| :3
+13|6258|wat
- Back up her files on a formatted external disk.
- Scan contents of disk with a clean, secure machine. (Run a trial edition of NOD32 if you don't have anything good.)
- Format and reinstall Windows (or maybe even install Ubuntu) on laptop.
- Put checked files back on her laptop.
- If Windows, install Avira AntiVir Free.
- EDUCATE.
steelie34
pub hero!
+603|6640|the land of bourbon

wiru-will wrote:

- Back up her files on a formatted external disk.
- Scan contents of disk with a clean, secure machine. (Run a trial edition of NOD32 if you don't have anything good.)
- Format and reinstall Windows (or maybe even install Ubuntu) on laptop.
- Put checked files back on her laptop.
- If Windows, install Avira AntiVir Free.
- EDUCATE.
step 2 is unnecessary if you are going to do step 3.
https://bf3s.com/sigs/36e1d9e36ae924048a933db90fb05bb247fe315e.png

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