Okay so im trying to fix my gfs laptop which is actually my old laptop.
It wont load windows;
I get the common "windows didnt shut down correctly ... how to you want to proceed"
and my options are
safe mode
safe mode with networking
safe mode/command prompt
last known good config
start windows normally
--
Unusually though, NONE of the options work. When i try normally, last known, safe mode - it all does the same thing, it will proceed for about 5 seconds then a BLUE screen of death will flash for about 1 second (unreadably fast) and the computer will restart.
I tried loading the default settings for the BIOS, however that did not work.
So i dont really know where to proceed from here. She is histerical about losing the pictures she has on that harddrive.
Does this sound like a hardware failure or a software failure?
What would you try?
It wont load windows;
I get the common "windows didnt shut down correctly ... how to you want to proceed"
and my options are
safe mode
safe mode with networking
safe mode/command prompt
last known good config
start windows normally
--
Unusually though, NONE of the options work. When i try normally, last known, safe mode - it all does the same thing, it will proceed for about 5 seconds then a BLUE screen of death will flash for about 1 second (unreadably fast) and the computer will restart.
I tried loading the default settings for the BIOS, however that did not work.
So i dont really know where to proceed from here. She is histerical about losing the pictures she has on that harddrive.
Does this sound like a hardware failure or a software failure?
What would you try?
15 more years! 15 more years!