Dad deleted virus now his PC wont boot

2010-03-28 19:53:15

#1

Mitch: 16 more years; +877|6784|South Florida

My father used Nod32 to delete a virus and now his computer wont boot. I get to the windows loading screen and it restarts. I tried safe mode, last known good config, and any options given on the boot menu but none work. Also tried restoring bios to default settings (sometimes it helps). I tried inserting the Windows XP disc and doing a recovery but it took me to a command prompt style thing which i didnt find any use in. Is this normal? The command prompt was for C:/windows/ and the help option listed a ton of things i could do but none were seemingly related to a repair.

15 more years! 15 more years!

2010-03-28 19:54:09

#2

Flaming_Maniac: prince of insufficient light; +2,490|6965|67.222.138.85

/r I believe

edit: er that was a really fucking stupid post.

CHKDSK /r is going to make sure the disk itself is okay and recover bad sectors. I would run this first and then do

FIXMBR C:

which will try to repair the master boot record itself.

I have had success with CHKDSK /r in the past if that was the problem, never had FIXMBR work but then again I've only used it twice.

2010-03-28 19:57:57

#3

Mitch: 16 more years; +877|6784|South Florida

So the repair option is normally controlled by a command prompt? I havent ever used it with XP so i didnt know, I guess i imagined it went more automated.

15 more years! 15 more years!

2010-03-28 19:59:05

#4

Canin: Conservative Roman Catholic; +280|6733|Foothills of S. Carolina

I have seen it a few times recently, but if you can't get into safe mode, nothing I did to fix the ones I fixed will help you. If you can get into safe mode, load the newest version of malwarebytes you can on the computer and run it.

edit: I have one old system sitting in a room right now that was my sisters. It was also restarting after boot. I determined it had a bad MBR, and fixmbr did not help. Only help for it was a format, and I haven't done that yet.

Last edited by Canin (2010-03-28 20:01:27)

2010-03-28 19:59:16

#5

Mitch: 16 more years; +877|6784|South Florida

Flaming_Maniac wrote:
/r I believe

edit: er that was a really fucking stupid post.

CHKDSK /r is going to make sure the disk itself is okay and recover bad sectors. I would run this first and then do

FIXMBR C:

which will try to repair the master boot record itself.

I have had success with CHKDSK /r in the past if that was the problem, never had FIXMBR work but then again I've only used it twice.

Will give those a try right now

15 more years! 15 more years!

2010-03-28 23:50:08

#6

Benzin: Member; +576|6257

If nothing works, make a Linux boot CD and grab an external drive and start backing up whatever you can off your dad's machine.

2010-03-29 03:40:16

#7

Cheez: Herman is a warmaphrodite; +1,027|6697|King Of The Islands

Manual System Restore?

Get a Live CD like a linux distro or Bart-PE

Navigate to
C:\system volume information\_restore{fjsdlkfjsdlfs}\RP9000\snapshot

Copy everything to
C:\windows\system32\config

replace the existing 5 registry hives in Config (SAM, SYSTEM, SOFTWARE, SECURITY, DEFAULT) with those of the SR snapshot.

My state was founded by Batman. Your opinion is invalid.

2010-03-29 05:32:09

#8

steelie34: pub hero!; +603|6640|the land of bourbon

you are actually using the recovery console. what you want to do is actually choose to 'install windows' and it will find your old install. then it will give you the option to repair the windows installation.

and you don't necessarily need a live cd to do what cheez recommends. you can do it straight from the recovery console.

http://support.microsoft.com/kb/322756

but i would only do this if the repair doesn't work.

Last edited by steelie34 (2010-03-29 05:34:24)

https://bf3s.com/sigs/36e1d9e36ae924048a933db90fb05bb247fe315e.png

2010-03-29 06:18:06

#9

Cheez: Herman is a warmaphrodite; +1,027|6697|King Of The Islands

steelie34 wrote:
you are actually using the recovery console. what you want to do is actually choose to 'install windows' and it will find your old install. then it will give you the option to repair the windows installation.

and you don't necessarily need a live cd to do what cheez recommends. you can do it straight from the recovery console.

http://support.microsoft.com/kb/322756

but i would only do this if the repair doesn't work.

Can't do it anymore if you do a repair install.

And he can't get to a GUI.

If he wants steps with Recovery Console I can write them out, but long post would be long.

My state was founded by Batman. Your opinion is invalid.

2010-03-29 07:07:23

#10

steelie34: pub hero!; +603|6640|the land of bourbon

Cheez wrote:
steelie34 wrote:
you are actually using the recovery console. what you want to do is actually choose to 'install windows' and it will find your old install. then it will give you the option to repair the windows installation.

and you don't necessarily need a live cd to do what cheez recommends. you can do it straight from the recovery console.

http://support.microsoft.com/kb/322756

but i would only do this if the repair doesn't work.
Can't do it anymore if you do a repair install.

And he can't get to a GUI.

If he wants steps with Recovery Console I can write them out, but long post would be long.

oh right... yeah and wrong article link... M$ has the recovery console steps listed somewhere but idc to search right now. he should still be able to do a repair install though since he can boot from the cd properly.

2010-03-29 07:08:16

#11

13urnzz: Banned; +5,830|6756

http://www.informationweek.com/news/win … amp;pgno=3

2010-03-29 07:17:41

#12

Mitch: 16 more years; +877|6784|South Florida

Ok so so far by going to the second recovery option like said above (where you choose to install windows THEN repair) and its so far working but now im stuck in a REALLY shitty situation.

In the middle of the windows is installing screen, it prompted for some drivers, so i inserted my mobo's driver disk and it continued. but now its asking me 'do you want to continue installing blah blah blah blah because it hasnt passed windows verification blah blah"

problem is, at this time, my keyboard and mouse (BOTH USB) are inactive. Appearently at this point in the installation there not able to be used. So i cannot click the continue button. My installation is stuck at this prompt. I dont have a PS/2 mouse or keyboard at my house.

Wtf do i do?

15 more years! 15 more years!

2010-03-29 07:23:29

#13

Surgeons: U shud proabbly f off u fat prik; +3,097|6748|Gogledd Cymru

Find a PS/2 mouse or USB > PS/2 adapter is your only option lol.

2010-03-29 07:24:05

#14

Mitch: 16 more years; +877|6784|South Florida

The Sheriff wrote:
Find a PS/2 mouse or USB > PS/2 adapter is your only option lol.

theres an adapter somewhere in my house. somewhere.

15 more years! 15 more years!

2010-03-29 08:05:27

#15

Cheez: Herman is a warmaphrodite; +1,027|6697|King Of The Islands

Turn on Legacy USB in BIOS?

My state was founded by Batman. Your opinion is invalid.

2010-03-29 15:48:46

#16

alexb: <3; +590|6198|Kentucky, USA

Cheez wrote:
Turn on Legacy USB in BIOS?

2010-03-29 17:15:42

#17

Catbox: forgiveness; +505|6975

if you have another computer... you could take out the bad drive and add it as a slave to the extra computer and run chkdsk and a virus scan.

Love is the answer

2010-03-29 18:10:03

#18

steelie34: pub hero!; +603|6640|the land of bourbon

Catbox wrote:
if you have another computer... you could take out the bad drive and add it as a slave to the extra computer and run chkdsk and a virus scan.

way past that point, he's attempting to do a windows repair. he needs legacy usb support or ps/2 keyboard to continue.

2010-03-29 19:25:55

#19

alexb: <3; +590|6198|Kentucky, USA

steelie34 wrote:
Catbox wrote:
if you have another computer... you could take out the bad drive and add it as a slave to the extra computer and run chkdsk and a virus scan.
way past that point, he's attempting to do a windows repair. he needs legacy usb support or ps/2 keyboard to continue.

So why don't you enable it in the BIOS...? (USB Legacy Support)

BF2S Forums Dad deleted virus now his PC wont boot

Flaming_Maniac wrote:

steelie34 wrote:

Cheez wrote:

steelie34 wrote:

The Sheriff wrote:

Cheez wrote:

Catbox wrote:

steelie34 wrote:

Catbox wrote:

Board footer