TSI
Cholera in the time of love
+247|6239|Toronto
On January 3rd, I installed W7 x64 Pro on my Lenovo SL400.

Last week, the drive starts acting up: i would insert a CD, the motor would spin madly, but then nothing. I'd try to open the CD from "My computer", and it would tell me to insert a disc. I checked, Windows recognizes that there is a CD drive, but tells me the driver is corrupted.

Now, I tried doing the uninstall/restart computer method, the lenovo online support method, and the Microsoft self-troubleshooter thingy. They all give me the little dialog box "installing device software", but then the installation fails. I get prompted to check the manufacturer's website for help.

So I go to LG's website (the drive is an LG)--nothing. No drivers, no support.

I'm at my wits' end, and I need to burn some CDs for tomorrow.

Any help is much appreciated.
I like pie.
mcminty
Moderating your content for the Australian Govt.
+879|6980|Sydney, Australia
Mm, im not familiar at all with that CD drive/burner, but is there a Canadian support number you can call?

Also, are you using a different brand of CD? My macbook's burner would do something similar for a few particular brands of blank CD..
TSI
Cholera in the time of love
+247|6239|Toronto

mcminty wrote:

Mm, im not familiar at all with that CD drive/burner, but is there a Canadian support number you can call?

Also, are you using a different brand of CD? My macbook's burner would do something similar for a few particular brands of blank CD..
Yeah, I guess there is one, but it's for LG as a whole.

The issue is with everything. It's just that the drive itself isn't recognized, even if it's empty.
I like pie.
King_County_Downy
shitfaced
+2,791|6856|Seattle

Have you tried pulling the drive out. Booting. Shutdown. Reinstall the drive. Boot?

Or is that what you meant by uninstall, reboot?
Sober enough to know what I'm doing, drunk enough to really enjoy doing it
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

Did you use any mounting software?  PowerISO, Daemon Tools, etc?  I found that sometimes when I used these it screwed with my DVD drive.  There was some fix in google that worked for me, I still have to do it every once in a while.
mcminty
Moderating your content for the Australian Govt.
+879|6980|Sydney, Australia

TSI wrote:

mcminty wrote:

Mm, im not familiar at all with that CD drive/burner, but is there a Canadian support number you can call?

Also, are you using a different brand of CD? My macbook's burner would do something similar for a few particular brands of blank CD..
Yeah, I guess there is one, but it's for LG as a whole.

The issue is with everything. It's just that the drive itself isn't recognized, even if it's empty.
Ah.. ok that sounds rather fucked.

I'd just give them a call.. if LG is any good they should just forward your call to the appropriate department..
TSI
Cholera in the time of love
+247|6239|Toronto

Winston_Churchill wrote:

Did you use any mounting software?  PowerISO, Daemon Tools, etc?  I found that sometimes when I used these it screwed with my DVD drive.  There was some fix in google that worked for me, I still have to do it every once in a while.
Yeah, I did. I think that may be the problem, then. Do you know the fix?
I like pie.
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

TSI wrote:

Winston_Churchill wrote:

Did you use any mounting software?  PowerISO, Daemon Tools, etc?  I found that sometimes when I used these it screwed with my DVD drive.  There was some fix in google that worked for me, I still have to do it every once in a while.
Yeah, I did. I think that may be the problem, then. Do you know the fix?
It was something in the registry, you had to make like 2 changes and it would work again.  I'll try googling it again.

This was it:
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor
starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand
HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the
UpperFilters registry entry, you must click UpperFilters and not
UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion
of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the
{4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next
step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand
HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the
LowerFilters registry entry, you must click LowerFilters and not
LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion
of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the
{4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.

Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer,
you must reinstall the CD recording program.
http://support.microsoft.com/kb/314060

Last edited by Winston_Churchill (2010-01-28 08:26:00)

TSI
Cholera in the time of love
+247|6239|Toronto
Okay, did some googling myself and found that same thing. Did it, now it works!
Thanks!
I like pie.
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

Irony ftw.

I help TSI and now I have this problem.  I've tried my solution from before and a few others on google with no success.  I have an ASUS F8V laptop but I cant find drivers that work for the S+DVD drive.  Its not recognized at all in 7 by device manager.

Any advice?
Miggle
FUCK UBISOFT
+1,411|7000|FUCK UBISOFT

Winston_Churchill wrote:

Irony ftw.

I help TSI and now I have this problem.  I've tried my solution from before and a few others on google with no success.  I have an ASUS F8V laptop but I cant find drivers that work for the S+DVD drive.  Its not recognized at all in 7 by device manager.

Any advice?
external drive?
https://i.imgur.com/86fodNE.png
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

Nope, its an internal laptop DVD drive.  I finally got it to recognize it now but it only sees it as a CD drive   ffs why do people bother making DVDs anymore, theyre so shitty.
TSI
Cholera in the time of love
+247|6239|Toronto
That blows. Tried disabling the whole PowerISO and such?
I like pie.
presidentsheep
Back to the Fuhrer
+208|6220|Places 'n such
I had this ages back, seems to have gone since installing vista though.
Only way I could get round it was to uninstall poweriso (if thats the issue), do what I wanted then reinstall it. It was a pain but it got what I needed to do done.
I'd type my pc specs out all fancy again but teh mods would remove it. Again.
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

I dont even have PowerISO on this computer

And it recognizes it sometimes now, just wont work perfectly all the time it does recognize it.  Oh well, I rarely use CD/DVDs anyway
TSI
Cholera in the time of love
+247|6239|Toronto
DaemonTools? any emulator?
I like pie.
Winston_Churchill
Bazinga!
+521|6997|Toronto | Canada

Nope.  Fairly fresh W7 install

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