Router problem

2010-09-03 21:37:09

#1

-Sh1fty-: plundering yee booty; +510|5731|Ventura, California

Hey guys, I'm back on the old Mac.

Here's the thing, the DSL is plugged into the router (Think it's a DSL ) and I was using Wi-fi fine up until now. Then my mother accidentally unplugs the power source to the router/dsl/computer (It isn't a very secure electric outlet, things fall out easily) and this happens often, what I do is plug it back in and reconnect to the wi-fi always worked fine before.

We called the wifi "Go away" and I couldn't find it in the wifi list, then I see this new one with a really strong signal with the router model name. I connect to it and it says it isn't configured, so I check the router and sure enough that's the brand name so WTF?

So I reconfigure it and call it something else, then it doesn't work. So I plug an ethernet cable into the router and into my laptop, and it says I'm connected to "GO away" WTF???? I just reconfigured it and it still has the old name? So I turn on wi-fi and try to connect and it's got the new name! I can connect to wi-fi but not the internet.

So here's the deal: The DSL works fine, I can plug the mac into it and it works (configured only for mac) and if I try to connect to laptop I can't without router. So I plug DSL into router than router into laptop and Mac, mac doesn't work, and DSL doesn't, used to work fine before.

When I diagnose it says DSL/Router/Cable problem.

And above your tomb, the stars will belong to us.

2010-09-03 21:48:48

#2

AussieReaper: ( ͡° ͜ʖ ͡°); +5,761|6411|what

-Sh1fty- wrote:
So here's the deal: The DSL works fine

Well that's a relief. For a sec I thought you had a technical issue.

2010-09-03 22:30:09

#3

-Sh1fty-: plundering yee booty; +510|5731|Ventura, California

DSL only works with the Mac when I connect an Ethernet, I want the router to work.

And above your tomb, the stars will belong to us.

2010-09-04 01:24:06

#4

baggs: Member; +732|6462

thanks for the info

2010-09-04 05:32:55

#5

.Sup: be nice; +2,646|6711|The Twilight Zone

Disconnect modem and router from power, wait 10 seconds and then connect the modem first, wait another 10 seconds, connect router, wait, see what happens, report

https://www.shrani.si/f/3H/7h/45GTw71U/untitled-1.png

2010-09-04 20:10:43

#6

-Sh1fty-: plundering yee booty; +510|5731|Ventura, California

Nothing Sup

I narrowed it down to the router config, so now I need to figure out what's misconfigured. Any tips?

And above your tomb, the stars will belong to us.

2010-09-04 20:29:40

#7

AussieReaper: ( ͡° ͜ʖ ͡°); +5,761|6411|what

Call your ISP, they usually have a good set of docs on the router they would have given you.

2010-09-05 04:21:26

#8

FFLink: There is.; +1,380|6949|Devon, England

If the router reset to factory settings, you're probably missing your ISP's connection info (User, pass, etc.)

Give them a ring and ask them to fill any blank fields in your DSL setup section of the router.

2010-09-05 21:38:11

#9

JdeFalconr: Lex Luthor, King of Australia; +72|6800|Sammamish, WA

Here's my suggestion. This doesn't sound like too tough of a problem - in fact it sounds like you properly brought up your wireless network already. I assume your entire setup here is just a DSL modem and a wireless router. If it's more complex than that then you should know enough to fix this problem by yourself or at least to add in those additional details

1. Verify that you can connect one of your two machines to your DSL modem and get internet access. If that fails power cycle it. If that fails, verify configuration of the computer. If that fails or if you don't know how then call your ISP.

2. If #1 is successful next plug in a computer physically to your router. Make sure you get a valid IP address and that you can ping your default gateway. If unsuccessful power cycle the router. If that fails verify configuration on your computer, then your router (if needed); computers should be set for DHCP IP addressing. If that fails then your router sounds hosed. Reset to factory defaults and reconfigure; if that fails flash the firmware; if that fails get a new router [potentially].

3. When #2 is successful connect your DSL modem to your router. Then perform .Sup's steps:

.Sup wrote:
Disconnect modem and router from power, wait 10 seconds and then connect the modem first, wait another 10 seconds, connect router

Verify you have internet connectivity. If that fails make sure your router is configured to work with your ISP. If it is, see router troubleshooting steps in #2.

4. Disconnect computers from the router physically and connect to the wireless network. Verify your wireless network connection has a proper IP address and can ping the default gateway. If that fails make sure you're entering proper security credentials and that your MAC address isn't filtered. If that fails verify configuration of your computer to connect to this wireless network (encryption type, stored passwords, etc.). Verify internet connectivity. If that fails verify there are no routing settings on your router peculiar to your wireless network that could be problematic to this operation. Also see troubleshooting steps in #2. But at this point if the previous steps are successful this one should be too.

It sounds like all this was working not too long ago, so it really doesn't sound like a huge problem. I'll bet the router's configuration got wiped during its power outage. This should be a simple matter of reconfiguring the router. Many routers have a utility to backup and/or restore their configuration. I'd suggest making a backup for this router (once you get everything working) so that if/when this happens again you can easily restore from backup instead of having to start from scratch.

Good hunting.

Last edited by JdeFalconr (2010-09-05 21:43:41)

2010-09-06 03:21:28

#10

.Sup: be nice; +2,646|6711|The Twilight Zone

its really easy to reconfigure your router, the easiest way is to just use the setup CD that came with the router

2010-09-06 06:36:12

#11

alexb: <3; +590|6197|Kentucky, USA

Change the default IP of the router from (I'm going to assume) 192.168.1.1 to 192.168.2.1

BF2S Forums Router problem

-Sh1fty- wrote:

.Sup wrote:

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