Bare with me, I am not a tech guy
I need help, I recently had a bug into my system and took to get fixed ... they did they job but they said I lost some files. 1 of the files is the software for my printer, not realizing this I sent a few documents to get printed and nothing
I checked and of course my computer does not show the printer, so I unplugged the usb and plugged it back in and instantly it recognized it and began to load the software and it got 75% done when ..... I got a warning window "The print spooler is not running"
I went to download the drivers off HP site and it goes through 75% and the same warning pops up
I went to XP help but all the list is to : 1 go to print, 2 click on the printer { I can't go the printer icon bc its not loaded into my computer}
appreciate any help ................. thanks
I need help, I recently had a bug into my system and took to get fixed ... they did they job but they said I lost some files. 1 of the files is the software for my printer, not realizing this I sent a few documents to get printed and nothing
I checked and of course my computer does not show the printer, so I unplugged the usb and plugged it back in and instantly it recognized it and began to load the software and it got 75% done when ..... I got a warning window "The print spooler is not running"
I went to download the drivers off HP site and it goes through 75% and the same warning pops up
I went to XP help but all the list is to : 1 go to print, 2 click on the printer { I can't go the printer icon bc its not loaded into my computer}
appreciate any help ................. thanks
