Best customer support?

2008-09-27 15:42:49

#1

Poseidon: Fudgepack DeQueef; +3,253|6804|Long Island, New York

Zimmer and I were talking on Steam about customer support...so which company has given you the best support so far?

For me, it's Apple, GameStop and EVGA.

Apple helped me with a problem with my iPhone, and I got a CLEAR ENGLISH CALIFORNIAN speaking to me, unlike Dell where I'd get an Indian with an American name to try and mask the fact that he's Indian. He helped me out with my problem in a clear cut manner and was very precise.

GameStop helped me when an order went awry. I got an English speaking person as well who helped with my problem with precise answers, and fixed my order quickly.

EVGA...well, I don't need to say anything about them. Most people know. I had to RMA my first 8800 GTX and they got it back to me quite quickly.

Last edited by Poseidon (2008-09-27 15:43:18)

2008-09-27 15:47:31

#2

Bell: Frosties > Cornflakes; +362|6816|UK

I love this bit:

Poseidon wrote:
..where I'd get an Indian with an American name to try and mask the fact that he's Indian.

lol indian

Probably play.com. Had two or three items gone mising in the post, and they sent out new ones with little to no fuss. Infact I miss play.com

~Indian

2008-09-27 16:01:42

#3

bugz: Fission Mailed; +3,311|6579

Bell's tech support sucks ass. I was more knowledgeable than the foreign idiots that answered EVERY time I phoned about our internet.

Rogers = I got an English speaking Canadian that actually fixed my internet problem. We needed a new router so he said go to your nearest Rogers store and exchange the one you have now for a new one. No questions asked.

Steam: http://steamcommunity.com/id/ebug122

2008-09-27 16:02:07

#4

SamTheMan:D: Banned; +856|6241|England

pkr support was fair good

2008-09-27 16:05:40

#5

Bell: Frosties > Cornflakes; +362|6816|UK

ebug9 wrote:
Bell's tech support sucks ass.

So does your face.

HA!

2008-09-27 16:18:47

#6

bugz: Fission Mailed; +3,311|6579

Bell wrote:
ebug9 wrote:
Bell's tech support sucks ass.
So does your face.

HA!

No u!

It's a shitty ISP from Canada

Last edited by ebug9 (2008-09-27 16:18:57)

Steam: http://steamcommunity.com/id/ebug122

2008-09-27 16:23:22

#7

White-Fusion: Fuck; +616|6819|Scotland

I would say Plus.net, my broadband provider. They have only UK based call centres.

My worst was AOL

As you say they give American names. Guy was like "Hello there sir my name is John Apples" was classic.

2008-09-27 16:59:34

#8

Winston_Churchill: Bazinga!; +521|7006|Toronto | Canada

ebug9 wrote:
Bell's tech support sucks ass. I was more knowledgeable than the foreign idiots that answered EVERY time I phoned about our internet.

Rogers = I got an English speaking Canadian that actually fixed my internet problem. We needed a new router so he said go to your nearest Rogers store and exchange the one you have now for a new one. No questions asked.

Rogers - yeah, you get someone who speaks english but their ONLY answer for ANY problem is go to the store and get a new one... even if its a long weekend and the stores are closed.

2008-09-27 17:50:24

#9

CrazeD: Member; +368|6940|Maine

Newegg?

Ja...Newegg...

2008-09-27 18:26:09

#10

Sydney: 2λчиэλ; +783|7110|Reykjavík, Iceland.

I'm so leet that I never need tech support at all.

2008-09-27 18:40:09

#11

jsnipy: ...; +3,277|6789|...

CrazeD wrote:
Newegg?

Ja...Newegg...

Strongly Agree

In addition I though BFGTech was good also

Last edited by jsnipy (2008-09-27 18:40:37)

2008-09-27 18:40:23

#12

_j5689_: Dreads & Bergers; +364|6984|Riva, MD

CrazeD wrote:
Newegg?

Ja...Newegg...

German tech support?

2008-09-27 19:02:05

#13

elite.mafia: Banned; +122|6721|USA

Most customer support is really good. I think most businesses these days realize it's better to save customers and make them keep coming back rather than sell them a product and have them get really made trying to get it fixed so they can make a few bucks...

2008-09-27 19:19:31

#14

TheDonkey: Eat my bearrrrrrrrrrr, Tonighttt; +163|5984|Vancouver, BC, Canada

www.streetsurfing.com
tbh.

I Emailed them about something loose inside my board(and it rattled loudly), and whether it'd be worth it to take the thing apart, in response they just sent me a brand new one, it arrives next week

2008-09-27 20:23:28

#15

mikkel: Member; +383|6868

United Airlines for me. Every time I've had to retroactively claim miles from itineraries that weren't booked into my Mileage Plus account, all they've needed is my name, and they've posted all unclaimed mileage on all Star Alliance carriers into my account within two minutes of calling them up. Never experienced anything as smooth and courteous when it comes to customer support.

2008-09-27 20:31:50

#16

Liberal-Sl@yer: Certified BF2S Asshole; +131|6723|The edge of sanity

Newegg, without a doubt. They have made sure that things got to me quickly (most of my items arrive 2-3 days before they are suppose to)., and they helped when I needed to RMA RAM.

BF2S Forums Best customer support?

Poseidon wrote:

ebug9 wrote:

Bell wrote:

ebug9 wrote:

ebug9 wrote:

CrazeD wrote:

CrazeD wrote:

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